Sr Director - Enterprise Connectivity & Network Services

About the role

The Senior Director IT- Enterprise Connectivity role at Lilly is focused on modernizing and scaling enterprise networking capabilities. The position requires a proven track record in enterprise networking and infrastructure, as well as experience in leading IT organizations to meet growing data and connectivity demands.

Responsibilities

• Lead global delivery of LAN, WLAN, WAN, Cloud networking, and Data Center Facilities networking, driving reliability and efficiency with automation and agentic AI.
• Partner with infrastructure and business-facing teams to understand their needs and perspectives while influencing and establishing the direction for the future.
• Establish and maintain an excellent service management ecosystem, including defining, implementing, and improving services.
• Develop and manage team capabilities, anticipate future staffing and skillset needs, and develop technical talent in the organization.
• Determine sourcing strategies, establish requirements and SLAs, and lead governance activities.
• Build strong relationships within IT and across the company, translating needs into strategies and actions.
• Implement and reinforce company IT quality and compliance practices.
• Ensure projects and programs are delivered on time, on budget, and with expected outcomes.
• Meet financial and headcount targets, optimize spend, and ensure effective service delivery.
• Establish the 3 to 5-year strategic direction, aligning with overall IT and Business Unit/Function strategies.
• Promote and reward innovative thinking within the team.
• Participate in establishing and aligning with architecture principles.

Requirements

• Bachelor’s Degree in Computer Science, Information Technology or related technical field.
• 10+ years of leading enterprise information technology solutions and leading the operational support for mission critical services with direct experience across the infrastructure services of Hosting, Networking, Communication, Collaboration, and Deskside.
• 5+ years of leveraging external partners to deliver services including requirements definition, contract establishment, and governance to ensure desired outcomes.

Qualifications

• Proven experience in setting strategic direction and defining a future vision for enterprise technologies and services.
• Extensive experience in advancing service management capabilities.
• Strong ability to lead in crisis and incident management situations.
• Direct leadership in introducing new technology solutions and services.
• Recognized as a thought leader by business and IT leaders.
• Strong influence and communication skills; ability to collaborate and build relationships.
• Expertise in complex, diverse landscapes (business, technology, regulatory, partners).
• Significant experience with process improvement tools and techniques.
• Strong organizational and communication skills.
• Demonstrated ability to work independently, take initiative, and self-manage.

Skills

• Experience in setting strategic direction and defining a future vision for enterprise technologies and services.
• Extensive experience in advancing service management capabilities.
• Strong ability to lead in crisis and incident management situations.
• Direct leadership in introducing new technology solutions and services.
• Recognized as a thought leader by business and IT leaders.
• Strong influence and communication skills; ability to collaborate and build relationships.
• Expertise in complex, diverse landscapes (business, technology, regulatory, partners).
• Significant experience with process improvement tools and techniques.
• Strong organizational and communication skills.
• Demonstrated ability to work independently, take initiative, and self-manage.

Benefits

• Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).

Pay

The anticipated wage for this position is $157,500 - $231,000.

Schedule

This position is located in Indianapolis, Indiana and works in a hybrid model.