Sr. Director, Data Science & Data Engineering - Search

About the Role

As the head of Data Science and Data Engineering within Search and Discovery, you will lead an organization responsible for understanding how customers are interacting with Search and Recommendations on Coupang and determine how to improve the Search and Discovery experience accordingly. This role works directly with both Search and Coupang leadership and requires the ability to both understand the extremely nuanced complexities of LLMs/Ranking models/statistics and communicate the corresponding strategic recommendations to the C-suite.

What You Will Do

• Lead a global 20-person organization composed of Data Scientists and Data Engineers, including directors
• Provide guidance on how to optimize LLMs, Ranking models, personalization systems to improve customer outcomes
• Lead the experimentation function, providing clarity on when launches help vs harm our customers, based on deep metrics synthesis
• Partner with leads across different organizations to ensure Search is maximizing value for customers in all areas of the business

What We’re Looking For

Required Qualifications

• 12+ years of experience in data science/analytics
• 5+ years of experience in people management
• Deep expertise in experimentation and statistics
• Ability to communicate data concepts simply and succinctly to cross-functional team members, up to the C-suite
• Understanding of ML concepts, and how different model configurations affect model outcomes

Preferred Qualifications

• Experience in e-commerce or marketplace environments
• Experience leading global or multi-region teams
• Background in fast-scaling consumer technology companies

Pay

The base pay for this position ranges from $184,000/year in our lowest geographic market to $376,000/year in our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

Benefits

• Medical/Dental/Vision/Life, AD&D insurance
• Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
• Long-term/Short-term Disability
• Employee Assistance Program (EAP) program
• 401K Plan with Company Match
• 18–21 days of Paid Time Off (PTO) a year based on tenure
• 12 Public Holidays
• Paid Parental leave
• Pre-tax commuter benefits
• MTV – Free Electric Car Charging Station