Sr Director, Corporate Communications
for section headings. Use - for any list of duties/requirements/benefits, and
for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones.
We need to extract substantive content: The posting includes "Why UKG:" paragraph, "About The Role:" repeated, then bullet-like paragraphs describing responsibilities, then "Basic Qualifications:" list, "Preferred Qualifications:" list, "Company Overview:" paragraph, then pay range and benefits mention.
We need to format sections: maybe "About the role", "Responsibilities", "Requirements", "Qualifications", "Skills", "Benefits", "Pay", "Schedule". But we should only include sections that have real specific content.
We have content for About the role (intro paragraph). Then responsibilities: many paragraphs describing duties (strengthen corporate reputation & readiness, lead corporate responsibility communications, build COE, build reputation intelligence & measurement, build high-performing org). Could group under "Responsibilities". Then Basic Qualifications: list of qualifications (12+ years, etc). Preferred Qualifications: list. Could combine under "Requirements" or separate "Basic Qualifications" and "Preferred Qualifications". The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can map: About the role (intro), Responsibilities (duties), Requirements (basic qualifications), Qualifications (preferred qualifications), Skills maybe not present, Benefits (we have mention of benefits but not specific details; only says "employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at ...". That's not specific benefit details; it's generic. Should we include Benefits section? The instruction: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state benefits in general but not specific. It says "Learn more about UKG’s benefits and rewards". That's not specific benefit details. Likely we should not create a Benefits section because no specific benefits listed. Pay: we have pay range: $184,300 to $264,950 plus mention of bonus and RSU. That is specific pay range. So we should include Pay section. Schedule: not mentioned, so omit.
Thus sections: About the role, Responsibilities, Requirements (basic qualifications), Qualifications (preferred qualifications), Pay.
We need to use
for each section heading. Use
for prose. Use
- for any list of duties/requirements/benefits.
We need to preserve all substantive information, not invent or summarize away detail. So we need to keep the exact wording? Probably we can keep the substance but not necessarily verbatim; but better to keep close.
We must not repeat the job title as a heading. Not include Job ID.
We must remove boilerplate: EEO, disability accommodation, etc. Also remove "Learn more at ukg.com." maybe part of Company Overview? That's substantive? It's a link; we could keep as part of Company Overview paragraph but maybe we can drop as it's just a link. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "Learn more at ukg.com." is not boilerplate but maybe okay to keep. However it's a generic link; could keep.
We also need to remove duplicated lines: "About The Role:" appears twice; we should combine.
We need to ensure we don't create sections with filler.
Let's draft:
About the role
UKG is seeking a Senior Director of Corporate Communications to shape and strengthen the company’s enterprise reputation—helping UKG navigate consequential business moments, build stakeholder trust, and raise the standard of communications across the enterprise. Reporting to the Chief Communications Officer, this leader will oversee Corporate Responsibility Communications, Crisis & Issues Management, M&A communications frameworks, and the Communications Center of Excellence (COE). Together, these capabilities provide the strategy, readiness, governance, and expertise UKG needs to communicate effectively across complex issues and opportunities. We’re looking for a trusted advisor and organization builder with exceptional judgment—someone who can counsel senior leaders, anticipate reputational implications, bring clarity to high-stakes situations, and build a high-performing Corporate Communications organization with impact across UKG.
Then responsibilities: we can list each duty as - .
Responsibilities:
- Serve as a trusted advisor to the CCO and senior executives on corporate reputation, sensitive issues, stakeholder implications, and consequential company decisions.
- Anticipate emerging reputation risks and opportunities, bringing an enterprise-wide perspective to how UKG prepares, responds, and communicates.
- Play a central leadership role in UKG’s crisis and issues communications framework, partnering with the External Communications VP and stakeholders across the company on readiness, scenarios, playbooks, escalation, and response.
- Provide communications frameworks and strategic expertise for M&A and other significant corporate events, flexing the operating model based on the needs and stakeholders of each situation.
- Set and lead UKG’s corporate responsibility communications strategy, connecting the company’s commitments and priorities to business strategy, stakeholder expectations, and reputation.
- Partner with leaders across UKG to help shape and prioritize corporate responsibility issues and commitments, bringing a communications and reputation perspective to enterprise decisions.
- Build a clear, credible corporate responsibility narrative that connects UKG’s commitments to meaningful action, measurable impact, and the broader UKG story.
- Ensure UKG communicates progress and impact with transparency and credibility, strengthening trust and long-term stakeholder value.
- Build and lead a Communications COE that raises the standard of communications across UKG through clear frameworks, governance, playbooks, tools, and best practices.
- Establish enterprise standards for narrative and messaging, communications planning, measurement, AI-enabled practices, and other foundational capabilities.
- Develop training, resources, and communities of practice that strengthen communications capabilities and enable teams to operate with greater consistency, judgment, and effectiveness.
- Partner across Communications and the broader business to drive adoption while creating enough flexibility for teams to meet distinct audience and business needs.
- Advance UKG’s approach to corporate reputation intelligence, helping the company understand stakeholder trust, emerging risks, corporate responsibility impact, and communications effectiveness.
- Establish measurement standards and frameworks through the COE that enable more consistent evaluation of communications performance across UKG.
- Partner with External Communications and other teams to connect corporate reputation intelligence with market-facing measurement and business priorities.
- Turn data and stakeholder signals into actionable insights that inform executive counsel, reputation strategy, and communications decisions.
- Build and lead a Corporate Communications organization known for exceptional judgment, strategic impact, and trusted partnership across UKG.
- Set a high bar for talent and performance—developing leaders, strengthening capabilities, creating clear accountability, and ensuring the right expertise is in place as the business evolves.
- Create an environment where people are empowered to make decisions, challenge thinking, and operate with the confidence and agility required in high-stakes communications.
- Lead through transformation with clarity and purpose, breaking down silos and building an enterprise-minded team that raises the standard for communications across UKG.
We need to ensure we don't lose any substantive detail. The above covers.
Then Requirements (basic qualifications) as list:
- 12+ years of progressive experience in corporate communications, corporate affairs, reputation, crisis and issues management, corporate responsibility, or related disciplines, including significant leadership experience.
- Demonstrated success leading complex corporate communications programs and advising senior executives on high-stakes reputation and stakeholder matters.
- Deep expertise in corporate reputation, crisis/issues communications, executive counsel, and enterprise communications strategy.
- Proven experience building or transforming communications capabilities, including governance, standards, talent, tools, and ways of working.
- Strong business judgment and the ability to assess reputational and stakeholder implications of complex company decisions.
- Exceptional executive presence, written and verbal communication skills, and the ability to influence senior stakeholders across a highly matrixed organization.
- Demonstrated ability to build high-performing teams, develop talent, and lead effectively through ambiguity and change.
Preferred Qualifications list:
- Significant experience in enterprise B2B SaaS, technology, or another complex technology-driven business.
- Experience leading or partnering on corporate responsibility strategy, crisis readiness, M&A communications, and/or enterprise communications COEs.
- Experience developing reputation intelligence and communications measurement frameworks.
- Strong understanding of AI and emerging technologies and their implications for corporate reputation, communications practices, and stakeholder expectations.
Pay section: we have pay range and mention of bonus and RSU. We'll put as
.
Pay:
The pay range for this position is $184,300 to $264,950. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation.
We should not include Benefits section because no specific benefits.
We should not include Schedule.
We should not include Company Overview? The instruction: we can include sections only if posting has real specific content. Company Overview is a paragraph about UKG. It's substantive but not a required heading; we could include under About the role? But we already have About the role intro. Could we add a separate section "Company Overview"? Not in the list of allowed headings; allowed headings are About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we should not add Company Overview as a separate heading. We could incorporate that paragraph into About the role? But the About the role already has content; we could append the Company Overview paragraph there as additional prose. However the instruction: "Prefer a few substantive sections over many thin ones." So we could merge Company Overview into About the role section. That seems okay.
Thus About the role section will include the initial paragraph plus the Company Overview paragraph.
Let's combine:
About the role: first paragraph (role description) then second paragraph (Company Overview). Ensure we keep all info.
Now produce HTML fragment:
About the role
UKG is seeking a Senior Director of Corporate Communications to shape and strengthen the company’s enterprise reputation—helping UKG navigate consequential business moments, build stakeholder trust, and raise the standard of communications across the enterprise. Reporting to the Chief Communications Officer, this leader will oversee Corporate Responsibility Communications, Crisis & Issues Management, M&A communications frameworks, and the Communications Center of Excellence (COE). Together, these capabilities provide the strategy, readiness, governance, and expertise UKG needs to communicate effectively across complex issues and opportunities. We’re looking for a trusted advisor and organization builder with exceptional judgment—someone who can counsel senior leaders, anticipate reputational implications, bring clarity to high-stakes situations, and build a high-performing Corporate Communications organization with impact across UKG.
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. We need to extract substantive content: The posting includes "Why UKG:" paragraph, "About The Role:" repeated, then bullet-like paragraphs describing responsibilities, then "Basic Qualifications:" list, "Preferred Qualifications:" list, "Company Overview:" paragraph, then pay range and benefits mention. We need to format sections: maybe "About the role", "Responsibilities", "Requirements", "Qualifications", "Skills", "Benefits", "Pay", "Schedule". But we should only include sections that have real specific content. We have content for About the role (intro paragraph). Then responsibilities: many paragraphs describing duties (strengthen corporate reputation & readiness, lead corporate responsibility communications, build COE, build reputation intelligence & measurement, build high-performing org). Could group under "Responsibilities". Then Basic Qualifications: list of qualifications (12+ years, etc). Preferred Qualifications: list. Could combine under "Requirements" or separate "Basic Qualifications" and "Preferred Qualifications". The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can map: About the role (intro), Responsibilities (duties), Requirements (basic qualifications), Qualifications (preferred qualifications), Skills maybe not present, Benefits (we have mention of benefits but not specific details; only says "employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at ...". That's not specific benefit details; it's generic. Should we include Benefits section? The instruction: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state benefits in general but not specific. It says "Learn more about UKG’s benefits and rewards". That's not specific benefit details. Likely we should not create a Benefits section because no specific benefits listed. Pay: we have pay range: $184,300 to $264,950 plus mention of bonus and RSU. That is specific pay range. So we should include Pay section. Schedule: not mentioned, so omit. Thus sections: About the role, Responsibilities, Requirements (basic qualifications), Qualifications (preferred qualifications), Pay. We need to use
for each section heading. Use
for prose. Use
- for any list of duties/requirements/benefits.
We need to preserve all substantive information, not invent or summarize away detail. So we need to keep the exact wording? Probably we can keep the substance but not necessarily verbatim; but better to keep close.
We must not repeat the job title as a heading. Not include Job ID.
We must remove boilerplate: EEO, disability accommodation, etc. Also remove "Learn more at ukg.com." maybe part of Company Overview? That's substantive? It's a link; we could keep as part of Company Overview paragraph but maybe we can drop as it's just a link. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "Learn more at ukg.com." is not boilerplate but maybe okay to keep. However it's a generic link; could keep.
We also need to remove duplicated lines: "About The Role:" appears twice; we should combine.
We need to ensure we don't create sections with filler.
Let's draft:
About the role
UKG is seeking a Senior Director of Corporate Communications to shape and strengthen the company’s enterprise reputation—helping UKG navigate consequential business moments, build stakeholder trust, and raise the standard of communications across the enterprise. Reporting to the Chief Communications Officer, this leader will oversee Corporate Responsibility Communications, Crisis & Issues Management, M&A communications frameworks, and the Communications Center of Excellence (COE). Together, these capabilities provide the strategy, readiness, governance, and expertise UKG needs to communicate effectively across complex issues and opportunities. We’re looking for a trusted advisor and organization builder with exceptional judgment—someone who can counsel senior leaders, anticipate reputational implications, bring clarity to high-stakes situations, and build a high-performing Corporate Communications organization with impact across UKG.
Then responsibilities: we can list each duty as - .
Responsibilities:
- Serve as a trusted advisor to the CCO and senior executives on corporate reputation, sensitive issues, stakeholder implications, and consequential company decisions.
- Anticipate emerging reputation risks and opportunities, bringing an enterprise-wide perspective to how UKG prepares, responds, and communicates.
- Play a central leadership role in UKG’s crisis and issues communications framework, partnering with the External Communications VP and stakeholders across the company on readiness, scenarios, playbooks, escalation, and response.
- Provide communications frameworks and strategic expertise for M&A and other significant corporate events, flexing the operating model based on the needs and stakeholders of each situation.
- Set and lead UKG’s corporate responsibility communications strategy, connecting the company’s commitments and priorities to business strategy, stakeholder expectations, and reputation.
- Partner with leaders across UKG to help shape and prioritize corporate responsibility issues and commitments, bringing a communications and reputation perspective to enterprise decisions.
- Build a clear, credible corporate responsibility narrative that connects UKG’s commitments to meaningful action, measurable impact, and the broader UKG story.
- Ensure UKG communicates progress and impact with transparency and credibility, strengthening trust and long-term stakeholder value.
- Build and lead a Communications COE that raises the standard of communications across UKG through clear frameworks, governance, playbooks, tools, and best practices.
- Establish enterprise standards for narrative and messaging, communications planning, measurement, AI-enabled practices, and other foundational capabilities.
- Develop training, resources, and communities of practice that strengthen communications capabilities and enable teams to operate with greater consistency, judgment, and effectiveness.
- Partner across Communications and the broader business to drive adoption while creating enough flexibility for teams to meet distinct audience and business needs.
- Advance UKG’s approach to corporate reputation intelligence, helping the company understand stakeholder trust, emerging risks, corporate responsibility impact, and communications effectiveness.
- Establish measurement standards and frameworks through the COE that enable more consistent evaluation of communications performance across UKG.
- Partner with External Communications and other teams to connect corporate reputation intelligence with market-facing measurement and business priorities.
- Turn data and stakeholder signals into actionable insights that inform executive counsel, reputation strategy, and communications decisions.
- Build and lead a Corporate Communications organization known for exceptional judgment, strategic impact, and trusted partnership across UKG.
- Set a high bar for talent and performance—developing leaders, strengthening capabilities, creating clear accountability, and ensuring the right expertise is in place as the business evolves.
- Create an environment where people are empowered to make decisions, challenge thinking, and operate with the confidence and agility required in high-stakes communications.
- Lead through transformation with clarity and purpose, breaking down silos and building an enterprise-minded team that raises the standard for communications across UKG.
We need to ensure we don't lose any substantive detail. The above covers.
Then Requirements (basic qualifications) as list:
- 12+ years of progressive experience in corporate communications, corporate affairs, reputation, crisis and issues management, corporate responsibility, or related disciplines, including significant leadership experience.
- Demonstrated success leading complex corporate communications programs and advising senior executives on high-stakes reputation and stakeholder matters.
- Deep expertise in corporate reputation, crisis/issues communications, executive counsel, and enterprise communications strategy.
- Proven experience building or transforming communications capabilities, including governance, standards, talent, tools, and ways of working.
- Strong business judgment and the ability to assess reputational and stakeholder implications of complex company decisions.
- Exceptional executive presence, written and verbal communication skills, and the ability to influence senior stakeholders across a highly matrixed organization.
- Demonstrated ability to build high-performing teams, develop talent, and lead effectively through ambiguity and change.
Preferred Qualifications list:
- Significant experience in enterprise B2B SaaS, technology, or another complex technology-driven business.
- Experience leading or partnering on corporate responsibility strategy, crisis readiness, M&A communications, and/or enterprise communications COEs.
- Experience developing reputation intelligence and communications measurement frameworks.
- Strong understanding of AI and emerging technologies and their implications for corporate reputation, communications practices, and stakeholder expectations.
Pay section: we have pay range and mention of bonus and RSU. We'll put as
. Pay:
The pay range for this position is $184,300 to $264,950. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation.
We should not include Benefits section because no specific benefits. We should not include Schedule. We should not include Company Overview? The instruction: we can include sections only if posting has real specific content. Company Overview is a paragraph about UKG. It's substantive but not a required heading; we could include under About the role? But we already have About the role intro. Could we add a separate section "Company Overview"? Not in the list of allowed headings; allowed headings are About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we should not add Company Overview as a separate heading. We could incorporate that paragraph into About the role? But the About the role already has content; we could append the Company Overview paragraph there as additional prose. However the instruction: "Prefer a few substantive sections over many thin ones." So we could merge Company Overview into About the role section. That seems okay. Thus About the role section will include the initial paragraph plus the Company Overview paragraph. Let's combine: About the role: first paragraph (role description) then second paragraph (Company Overview). Ensure we keep all info. Now produce HTML fragment:About the role
UKG is seeking a Senior Director of Corporate Communications to shape and strengthen the company’s enterprise reputation—helping UKG navigate consequential business moments, build stakeholder trust, and raise the standard of communications across the enterprise. Reporting to the Chief Communications Officer, this leader will oversee Corporate Responsibility Communications, Crisis & Issues Management, M&A communications frameworks, and the Communications Center of Excellence (COE). Together, these capabilities provide the strategy, readiness, governance, and expertise UKG needs to communicate effectively across complex issues and opportunities. We’re looking for a trusted advisor and organization builder with exceptional judgment—someone who can counsel senior leaders, anticipate reputational implications, bring clarity to high-stakes situations, and build a high-performing Corporate Communications organization with impact across UKG.
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.