Sr Dir Operations Planning - 90404146 - Washington

Job Summary

Leads strategic planning for network-wide operational capacity, ensuring readiness for future service demands and capital projects.

Delivers strategic, high-fidelity written assessments of operational capacity and constraints relative to service planning proposals, meeting required deadlines and identifying resources needed to support the proposal (fleet, workforce, maintenance facility capacity, terminal capacity, etc.).

Streamlines and standardizes processes and data-driven tools used to develop capacity assessments, accelerating responses while providing Operations leadership with transparent oversight to maintain alignment with primary objectives (safety, financial performance, and reliability).

Works closely with Operations Research and DT to build long-term, advanced analytical tools and applications that maximize automation of capacity and constraint assessments.

Represents Operations in interdepartmental processes (with Capital Delivery and Commercial) to align infrastructure maintenance outage plans with service plans.

Develops initiatives in partnership with Operations VPs to address capacity limitations on the critical path to support service planning proposals.

Essential Functions

• Leads strategic planning for network-wide operational capacity, ensuring readiness for future service demands and capital projects.
• Delivers strategic, high-fidelity written assessments of operational capacity and constraints relative to service planning proposals, meeting required deadlines and identifying resources needed to support the proposal (fleet, workforce, maintenance facility capacity, terminal capacity, etc.).
• Streamlines and standardizes processes and data-driven tools used to develop capacity assessments, accelerating responses while providing Operations leadership with transparent oversight to maintain alignment with primary objectives (safety, financial performance, and reliability).
• Works closely with Operations Research and DT to build long-term, advanced analytical tools and applications that maximize automation of capacity and constraint assessments.
• Represents Operations in interdepartmental processes (with Capital Delivery and Commercial) to align infrastructure maintenance outage plans with service plans.
• Develops initiatives in partnership with Operations VPs to address capacity limitations on the critical path to support service planning proposals.

Minimum Qualifications

• Bachelor’s Degree or equivalent combination of education, training and/or relevant experience. Plus 13 years of prior relevant work experience.
• Bachelor’s Degree or equivalent combination of education, training and/or relevant experience. Plus 15 years of relevant work experience.

Knowledge, Skills, and Abilities

• Extensive knowledge of Amtrak and Host Railroad operations, route structure, operating rules including hours of service and FRA mandated guidelines.
• Expertise in fleet asset deployment, maintenance, rotation, and decommissioning strategies.
• Leadership experience managing a transportation network and the logistics involved in positioning fleet and crews to deliver service safely and consistently.
• Proficiency with Amtrak systems (ARROW, LMS, ILMS) and workforce management.
• Strong understanding of regulatory requirements and collective bargaining agreements; experience engaging labor leadership.
• Proven leadership in behavior-based safety culture, with strong decision-making and organizational skills.
• Effective communicator with advanced writing, presentation, and interpersonal skills; adept at issue escalation.
• Technical proficiency in Tableau, Salesforce, Word, Excel, and PowerPoint.

Benefits

• Health and Wellbeing
• Financial and Retirement
• Work and Family Life Support

• Health, Dental, and Vision Insurance
• 401K with Employer Match
• Generous Paid Time Off
• Wellness Programs
• Railroad Retirement Benefits
• Paid Caregiving Days and Backup Care
• Health Savings Account
• Public Service Student Loan Forgiveness
• Fertility and Family Building Benefits
• No-cost Personal Health Advocate
• Student Loan Assistance
• Adoption and Surrogacy Assistance
• No-cost Financial Advisor Sessions
• Commuter and Flexible Spending Accounts

• Short- and Long-term Disability Insurance
• Employee Assistance Program

Pay

The salary/hourly range is $187,500.00 – $242,892.00. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position.

Requisition ID

166632

Work Arrangement

06-Onsite 4/5 Days

Travel Requirements

Up to 25%