Jobs · Marketing · California

Sr. Digital Strategic Operations Manager - Operational Excellence

Palo Alto Networks · Santa Clara, CA · 2 wk ago
On-siteMarketing$138k–$222k/yrFull-time

Job Summary

As the Sr. Digital Strategic Operations Manager, you will be the engine room of our marketing transformation. You aren't just a project manager; you are a builder of systems and a driver of change. This role sits at the intersection of strategy and execution, responsible for ensuring our marketing organization is fast, fiscally disciplined, AI-ready, and culturally aligned.

Key Responsibilities

  • Define and scale AI-enabled capabilities and workflows, moving AI from "experimentation" to "standardized production."
  • Lead high-priority transformation initiatives (e.g., M&A integrations, enterprise rollouts) with a focus on risk management and measurable outcomes.
  • Partner with Finance to ensure disciplined capital allocation, managing budget pacing and vendor consolidation.
  • Design and deliver the curriculum required to scale digital literacy and change adoption across the global marketing team.
  • Manage the MarTech and Data Governance Councils, ensuring tool investments align with the unified operating model.
  • Lead the cadence of QBRs and MBRs, ensuring they are decision-driven forums focused on accountability and performance.
  • Design and deploy standardized global playbooks to ensure consistency across regional hubs and marketing "speedboats."

Qualifications

  • 10+ years of experience in Marketing, Marketing Operations, or Business Strategy leadership within a global enterprise technology company with a focus on process architecture.
  • Proficiency in budget management, ROI analysis, headcount planning, and financial modeling within a marketing context.
  • Comprehensive understanding of SaaS business models, modern demand generation, and the complexities of global enterprise marketing.
  • Proven capability to lead large-scale organizational transformations with a strong bias toward iterative processes.
  • Ability to build deep relationships and influence senior leaders without direct authority.
  • Comfortable driving accountability with senior leaders and cross-functional GTM teams.
  • 'Power user' mindset with an understanding of AI/Automation to productize it and data to find the ROI story.
  • Absolute integrity and the ability to handle sensitive information regarding organizational changes, budgets, and performance.
  • Ability to tell a compelling story through data and present complex operational concepts to executive audiences.

Preferred Qualifications

  • Experience thriving in 'transformation' environments where the roadmap is built in real-time.
  • A proactive mindset—identifying issues before they reach leadership and presenting them alongside potential solutions.
  • Demonstrated ability to not just fix problems, but to build processes to prevent them from reoccurring.

Pay & Benefits

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. $138,000.00 - $222,000.00/yr

Our Commitment

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

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