Sr Design Manager, Consumer

About the role

The Sr. Design Manager, Store Design Implementation leads the execution of store design initiatives and programs, ensuring T-Mobile's retail environments are delivered with consistency, quality, and operational discipline. This role translates approved design direction, strategies, and concepts into executable, scalable programs—overseeing new stores, remodels, relocations, and refreshes from direction through deployment. The ideal candidate brings deep expertise in retail design implementation, vendor performance management, and multi-program coordination at scale.

Responsibilities

• Implementation Leadership & Program Delivery: Lead the successful execution of new stores, remodels, relocations, refreshes, and retail programs from approved design direction through deployment. Coordinate implementation activities across internal stakeholders, field teams, and external partners to meet program timelines, quality standards, and business objectives.
• Design Governance & Standards: Develop, maintain, and apply store design standards, specifications, and implementation guidelines to ensure consistency across the fleet. Lead constructability, scalability, compliance, and brand alignment reviews. Manage change control processes and ensure design documentation is current, complete, and field-ready.
• Vendor Deliverables & Performance Management: Manage architectural design, fabrication, and implementation vendor deliverables and performance to ensure quality, timing, and accountability. Partner with Procurement, internal stakeholders, and leadership on vendor engagement, issue resolution, and performance improvement.
• Risk, Compliance & Change Management: Identify and mitigate constructability, compliance, schedule, and operational risks before they impact delivery. Ensure adherence to ADA requirements, local building codes, and internal company standards. Lead implementation change management as priorities shift across programs.
• Operational Excellence & Process Optimization: Improve implementation workflows, handoffs, and governance processes to increase speed, quality, and predictability. Establish repeatable practices that reduce friction and strengthen program execution. Use lessons learned and KPI feedback to recommend improvements to how the team operates.
• Other duties/projects as assigned by business management.

Requirements

• Bachelor's Degree in Architecture, Interior Design, or Industrial Design (preferred); additional relevant work experience may be considered in lieu of degree.
• 7+ years of experience in design management with a strong portfolio of work within the retail, hospitality, or restaurant design industry.
• 3+ years of experience leading and influencing cross-functional teams through large-scale, multi-store design and implementation programs.
• Fluency in 3D design and visualization tools including Revit, SketchUp, AutoCAD, and rendering software (VRay, Enscape).
• Working knowledge of building codes, ADA requirements, and compliance standards applicable to commercial retail spaces.
• Demonstrated ability to manage multiple concurrent projects in a fast-paced environment while maintaining high quality and attention to detail.
• Strong project management skills with a proven track record of delivering retail design projects on time and within budget.
• Knowledge of retail construction, fixtures, materials, and finishes.
• Proficiency in Adobe Creative Suite and Microsoft Office 365 for design presentations and business communications.
• Excellent communication and influencing skills with demonstrated ability to build relationships across departments and with external partners.
• At least 18 years of age.
• Legally authorized to work in the United States.
• Travel required.

Skills

• Brand Design
• Construction Materials
• Construction Processes
• Design Leadership
• Detail-Oriented
• Industrial Design
• Interior Design
• Project Management
• Retail Design
• Software Rendering

Pay

Base pay range: $97,900 - $176,600. The successful candidate’s actual pay will be based on work location, qualifications, and experience. Corporate bonus target: 20%. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance.

Benefits

• Medical, dental, and vision insurance
• Flexible spending account
• 401(k) with company match
• Annual stock grant and employee stock purchase plan
• Paid time off (up to 4 weeks for new full-time employees, ~2.5 weeks for new part-time employees) and up to 12 paid holidays annually
• Paid parental and family leave
• Family building benefits
• Back-up care and enhanced family support
• Childcare subsidy
• Tuition assistance and college coaching
• Short- and long-term disability
• Voluntary AD&D, accident, life, disability, and long-term care insurance
• Mobile service and home internet discounts
• Pet insurance
• Commuter and transit programs
• Free, year-round access to money coaches