Sr. Default Litigation Loan Servicing Specialist – Foreclosure

About the role

Responsible for handling mortgage accounts to ensure all title resolution, contested, senior lien monitoring and non-monetary default activities follow all state and federal laws. Perform a variety of default loan servicing tasks within timelines and workflow processes on files. Processes are managed in accordance with established work rules, goals & objectives to improve timeline and attorney performance. Default Loan Servicing Specialists perform duties related to early-stage, late-stage, reporting, and litigation in the default loan servicing process.

Responsibilities

• Manage the high-risk portfolio associated with the position to ensure compliance with regulatory guidelines.
• Provide oversight of counsel’s legal proceedings in the jurisdiction to ensure appropriate action is taken and all milestones are met.
• Service mortgage accounts to ensure a variety of foreclosure, bankruptcy, and escalated activities are processed in compliance with all state and federal laws while maintaining compliance with Investor, Insurer, Agency and company guidelines.
• Act as representative to the company in witness capacity for mediations, settlement, non-jury trials, jury trials and depositions.
• Responsible for servicing mortgage accounts to ensure the foreclosure and bankruptcy are processed in compliance with all state and federal laws, while maintaining compliance with Investor, Insurer, Agency, and company guidelines.
• Conduct complete reviews of files to ensure all default time frames have been met.
• Manage default proceedings on assigned cases by interacting and instructing various parties such as mortgagors, attorneys, investors, insurers, trustees, appraisers, and any other party involved with the default process.
• Monitor attorney performance by reviewing all proceedings, records and time frames in addition to working all system/database activities throughout the default process.
• Audit accounts for expense compliance and ensure proper application to system of record.
• Perform required research on any loan with questionable items such as the application of payments, proper notification, and any other situation that may arise.
• Manage exception reporting used as key controls for minimizing risk. Track trends and recommend process improvements.

Requirements

• High School diploma or equivalent; Paralegal Degree or Certificate preferred
• College preferred
• 3+ years of directly related experience such as Mortgage Litigation, Mortgage Servicing, Mortgage Title Resolution, legal and/or financial

Skills

• GSE and Government experience preferred
• MSP and LoanSphere experience preferred
• Proficient in Microsoft Word, Excel and PowerPoint
• Working knowledge of computer software programs to include Windows, Microsoft Word and Excel, Internet and Microsoft Outlook experience preferred
• Strong attention to detail and ability to adhere to strict guidelines and procedures
• Ability to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary internal and external customer service
• Ability to work independently and carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
• Ability to effectively coach, motivate and lead team members
• Strong written and verbal communication skills
• Strong interpersonal skills
• Self-motivated; self-starter
• Ability to manage multiple tasks and respond quickly to emergent problems

Candidates selected for employment will be required to successfully complete a background check and credit check as a condition of employment, where permitted by applicable law.

Pay

$30.91 – $41.20 Hourly, Remote

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

Benefits

• Comprehensive benefits package including medical, dental, vision
• 401k
• PTO/paid sick leave
• Employee stock purchase plan