Jobs · Customer Service · Massachusetts

SR. Customer Service Representative - Inside Sales

The Hope Group, A SunSource Company · Northborough, MA · 2 wk ago
On-siteCustomer ServiceFull-time

U.S. Equal Employment Opportunity information
(Completion is voluntary and will not subject you to adverse treatment)
SunSource provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

About the role

The role involves leading a team of developers to build innovative software solutions for our clients. You will work closely with cross-functional teams including product managers, designers, and project managers to deliver high-quality products on time.

Responsibilities

  • Lead a team of developers in delivering projects on time and within budget
  • Collaborate with product managers to understand client needs and translate them into technical specifications
  • Work with designers to ensure UI/UX aligns with business goals
  • Contribute to code reviews and mentor junior developers
  • Stay updated with the latest technologies and industry trends

Requirements

  • Bachelor's degree in Computer Science or related field
  • Minimum 5 years of professional software development experience
  • Experience leading a team of developers
  • Strong understanding of software development lifecycle and agile methodologies
  • Excellent communication and interpersonal skills

Qualifications

  • Proficiency in multiple programming languages (e.g., Java, Python)
  • Experience with version control systems (e.g., Git)
  • Knowledge of database management systems (e.g., SQL)
  • Experience with cloud platforms (e.g., AWS, Azure)

Skills

  • Problem-solving and analytical skills
  • Ability to manage multiple tasks simultaneously
  • Attention to detail
  • Leadership and mentoring abilities

Benefits

Competitive salary, comprehensive benefits package, professional development opportunities, flexible working hours, and a supportive work environment.

Pay

Salary range: $80,000 - $120,000 annually

Schedule

Full-time position, Monday through Friday, 9 AM to 5 PM

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