Sr. Customer Onboarding Analyst

Key Responsibilities

• Audits new account and update requests submitted by sales personnel to ensure compliance with requirements.
• Manages and coordinates sales support activities including sales reporting information, market coverage data, and quota management and administration.
• Provides procedural, clerical, and administrative support to the sales force.
• Performs a variety of administrative functions such as office management, order processing, scheduling customer orders, and assisting in customer service functions.
• Troubleshoots errors within GO/COMET during account creation, update, or CMF maintenance.
• Supports the Reseller onboarding process with the goal of implementing an automated solution.
• Serves as technical resource to assist implementing new automated processes within the CMF & Customer Onboarding work streams.

Skills & Qualifications

• Typically requires BS/BA in related discipline and 5-8 years of experience in related field or MS/MA and generally 3-5 years of experience in related field.
• Professional certification required in some areas.
• In-depth knowledge of Excel, SQL, COMET, and Customer Onboarding & CMF policies experience.

Employee Benefits & Incentives

Competitive Pay
Bonus/Incentive Programs
Retail Savings – 401K with company match
Medical, Dental, Vision, well-being programs
Tuition Reimbursement
Generous Paid Time Off – Starting at 4 Weeks (PT/FT)
Paid Leave
Employee Discount Program
Employee Assistance & Work Life Program
Outstanding training opportunities