Onboarding Analyst

About

Veryon is the leading global provider of aviation software and information services, trusted by over 7,500+ customers, 75,000 maintenance professionals, and 100+ OEMs across nearly 150 countries. Our mission is to deliver smarter, predictive technology solutions, including our AI platform, Veryon AIRE that maximizes aircraft uptime and operational efficiency for the world’s most demanding aviation organizations. At Veryon, we are an AI-forward company focused on driving innovation and efficiency through emerging technologies. We prioritize hiring individuals who embrace AI, think creatively about its application, and are excited to continuously evolve alongside it.

Job Duties

• Migrate aircraft maintenance and operational data from PDFs, spreadsheets, and other customer-provided documentation into standardized Veryon templates.
• Review, validate, and organize customer data to ensure completeness, consistency, and accuracy before migration.
• Support onboarding projects for various aircraft types while ensuring all required documentation is properly processed.
• Utilize Salesforce to manage customer onboarding activities and track implementation progress for each client and aircraft.

Requirements

• 2+ years of experience in data migration, customer onboarding, implementation support, project coordination, business operations, or a related analytical role.
• Experience working with Excel, PDFs, and structured/unstructured data while maintaining high levels of accuracy.
• Strong analytical and problem-solving skills with the ability to identify inconsistencies and validate complex datasets.
• Excellent attention to detail with a commitment to maintaining data quality and integrity.
• Strong organizational and time management skills with the ability to manage multiple concurrent projects.
• Experience communicating professionally with customers and cross-functional teams.
• Ability to work independently while managing priorities in a fast-paced environment.
• Proficiency with Microsoft Office Suite, particularly Excel, Outlook, Word, and Teams.
• Experience using CRM platforms such as Salesforce or similar customer management systems.

Preferred Skills

• Experience working with aviation maintenance records, technical documentation, or enterprise maintenance systems.
• Familiarity with aircraft maintenance programs, technical records, or aviation operational data.
• Experience with customer onboarding, software implementation, or SaaS deployment projects.
• Knowledge of data migration methodologies and data validation best practices.
• Experience utilizing AI-powered productivity tools such as Microsoft Copilot, ChatGPT, Claude, or similar technologies to improve documentation review, data validation, workflow automation, and operational efficiency.
• Exposure to project management platforms such as Jira, Monday.com, Asana, or similar collaboration tools.

The Personal Competencies That Matter

• Detail-Oriented: Demonstrates exceptional accuracy and precision while ensuring data integrity throughout the onboarding process.
• Analytical & Problem Solver: Enjoy working with complex datasets, identifying discrepancies, and developing practical solutions to ensure successful customer onboarding.
• Project & Time Management: Effectively prioritizes multiple projects, manages competing deadlines, and consistently delivers high-quality work on time.
• Customer-Focused: Communicates professionally with customers and is committed to delivering a positive onboarding experience through responsiveness and accuracy.
• Collaborative: Builds strong working relationships across teams and contributes to successful cross-functional project execution.
• Adaptable & Continuous Learner: Embraces new technologies, processes, and AI-enabled tools to improve efficiency, accuracy, and the overall onboarding experience.

Our Core Values

• Fueled by Customers: Customers are at the core of every decision.
• Win Together: Collaboration is our competitive edge.
• Make It Happen: No excuses. Just outcomes.
• Innovate to Elevate: We boldly challenge what’s standard and lift what’s possible.