Sr. CPQ Architect

Key Responsibilities

• Lead the end-to-end implementation of DealHub CPQ from requirements gathering and solution design through configuration, UAT, and go-live.
• Own the DealHub platform post-launch: manage the product roadmap, drive continuous improvement, and serve as the primary system administrator and subject matter expert.
• Configure product catalogs, bundles, and option constraints that accurately model DataBank's colocation, connectivity, and managed services offerings.
• Architect and implement complex pricing logic including location-based rules, volume and quantity tiers, configuration-dependent pricing, discount schedules, and approval workflows.
• Design and deploy guided selling playbooks that help Sales teams build accurate, compliant quotes efficiently.
• Design and oversee implementation of integrations and dataflows between DealHub and CRM (Salesforce), billing, ERP, and operational systems using APIs and middleware.
• Ensure data integrity and workflow continuity across the full Quote-to-Cash (QTC) cycle, from opportunity creation through order fulfillment and revenue recognition.
• Develop and maintain reporting and analytics on CPQ performance, pipeline velocity, and pricing effectiveness using Sigma Computing.
• Serve as the bridge between Sales, Sales Operations, Sales Engineering, Billing, Finance, Product, and Service Delivery translating business needs into CPQ solutions.
• Proactively identify inefficiencies in the quote-to-cash process and drive optimization initiatives without waiting to be directed.
• Lead user training, produce documentation, and support change management to drive CPQ adoption across the organization.
• Participate in cross-functional product packaging discussions, bringing CPQ feasibility and configuration expertise to the conversation.
• Stay current with DealHub releases and CPQ industry trends; proactively recommend adoption of new capabilities that create business value.
• Mentor internal team members on CPQ concepts, configuration best practices, and platform capabilities as DataBank's CPQ practice matures.
• Operate with a bias for action, extreme ownership, and clear communication escalating issues early and resolving them decisively.

Required Qualifications

• CPQ Experience: 5+ years of hands-on CPQ experience across implementation, configuration, and ongoing platform management.
• Full CPQ Implementation Lifecycles: At least 1–2 full CPQ implementation lifecycles completed end-to-end (discovery, design, build, UAT go-live), with demonstrable ownership of the outcome.
• Configuring Product Catalogs: Proven expertise configuring product catalogs, bundles, option constraints, and guided selling flows within a major CPQ platform (DealHub strongly preferred; Salesforce CPQ, Oracle CPQ, Apttus/Conga, or equivalent considered).
• Complex Pricing Models: Deep experience implementing complex pricing models: location-based rules, volume tiers, configuration-dependent pricing, discount matrices, and approval workflows.
• Quote-to-Cash Process: Strong command of the full Quote-to-Cash (QTC) process from opportunity through order fulfillment, billing, and revenue recognition.
• Technical Skills: Working knowledge of SQL and REST APIs in the context of CPQ configuration and integration. Hands-on experience architecting system integrations via APIs and middleware (MuleSoft and/or Celigo experience is a strong plus). Familiarity with enterprise CRM platforms (Salesforce preferred) and their CPQ integration patterns. Experience with enterprise analytics and reporting tools; Sigma Computing experience a plus.
• Business & Functional Skills: Ability to gather, analyze, and translate complex business requirements into CPQ solution designs without being hand-held. Strong stakeholder management and communication skills. Comfortable presenting to Sales leadership and working-level operations teams on the same day. Excellent documentation skills: technical specifications, solution designs, user guides, and training materials. Detail-oriented and organized, with the ability to manage multiple workstreams in parallel. Comfortably operating with ambiguity and making sound decisions with incomplete information.

Preferred Qualifications

• DealHub (preferred) CPQ hands-on configuration or implementation experience.
• Experience in the data center, colocation, telecommunications, or managed infrastructure industry understanding how complex infrastructure services are packaged, priced, and sold.
• DealHub, Salesforce CPQ, or related CPQ platform certification.
• Proficiency in leveraging AI tools to accelerate SDLC activities (e.g., requirements analysis, documentation, testing).
• Experience working in Agile/Scrum delivery environments.
• Prior experience in a techno-functional or solutions architect role that required bridging development, configuration, and business stakeholders.