Sr Content Specialist

We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Remove boilerplate, navigation, EEO, etc. Preserve all substantive info. We need to parse content. Job title: Content Strategist (already shown, not repeat as heading). We need sections: - About the role: likely the introductory paragraph: "The Content Strategist role is responsible for helping to shape and craft simple, approachable, and straightforward language, hierarchy, and voice & tone for our digital experiences for our clients and participants. In partnership with designers, product owners, and technologists, this position plays a critical role in shaping our end to end experiences to guide, inform and educate our clients to make the best choices for their future financial security, supporting our participants to and through their retirement." That's substantive. - Responsibilities: list of duties from "Key Responsibilities And Duties" bullet list. We need to extract each bullet. Let's list them: - Collaborate with design, product, development, and marketing teams to develop clear and concise content to reach business goals and TIAA’s internal and external audiences. - Conduct content audits and content gap analyses to ensure that user experiences consistent and in line with industry best practices and enterprise needs. - Collaborate with UX design and writing teams to build consistency and clarity across experiences. - Research and analyze audience need, preferences, objectives, and methods. Study and understand how participants and B2B audiences consume content to plan for retirement. - Plan, write and present content for existing and emerging mobile and web experiences. - Identify and help solve problems in new and existing user experiences to ensure ease of use in a complex, fast-paced, deadline-driven financial environment. - Create consistent, on-brand messaging that clearly articulates the benefits of TIAA products and services, while streamlining operational tasks for internal and external audiences. We should put these in

• . - Requirements: includes Educational Requirements, Work Experience, Career Level? The posting says: "Educational Requirements University (Degree) Preferred Work Experience 5+ Years Required; 7+ Years Preferred Career Level 8IC". Also "Required Skills: 5+ Years of UX Writing Experience Preferred Skills: Experience in financial services UX content Writing". Also "Related Skills" list. We need to separate Requirements vs Qualifications vs Skills. The instruction: Use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide what goes where. Typically: Requirements could be education and experience. Qualifications could be required/preferred skills? Skills could be related skills list. But we need to follow instruction: include a section ONLY when posting has real specific content for it. We have content for Educational Requirements, Work Experience, Career Level, Required Skills, Preferred Skills, Related Skills. We could combine Education/Experience/Career Level into Requirements. Then Qualifications could be Required Skills and Preferred Skills? Or maybe Qualifications is for required/preferred skills, and Skills is for related skills (like soft skills). Let's see. The posting: "Required Skills: 5+ Years of UX Writing Experience Preferred Skills: Experience in financial services UX content Writing Related Skills Accountability, Adaptability, Collaboration, Communication, Consultative Communication, Continuous Improvement Mindset, Creative Thinking, Critical Thinking, Innovation, Prototyping, Relationship Management, Test & Learn Mentality, User Experience Design" Thus we have Required Skills, Preferred Skills, Related Skills. We could put Required Skills and Preferred Skills under Qualifications (since they are qualifications). And Related Skills under Skills. Alternatively, we could have Requirements: Education, Experience, Career Level. Qualifications: Required Skills, Preferred Skills. Skills: Related Skills. We need to avoid filler like "commensurate with experience". Not present. Pay: we have Base Pay Range: $126,000/yr - $177,000/yr. Also mention actual base salary may vary etc. Also mention incentive program. That's substantive. So we should include Pay section. Benefits: there is a "Benefits And Total Rewards" paragraph describing benefits. That's substantive. So include Benefits. Schedule: not mentioned. No schedule info. So omit Schedule. Also we have "Anticipated Posting End Date: 2026-09-29". That's metadata; we can fold into a short

  or drop. According to instruction: do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

  or drop it. So we can include a short paragraph for posting end date maybe under a generic meta? But we should not create a heading for it. Could include a

  at top or bottom. Probably include a short

  with that info. Also "Company Overview" and culture etc. That's substantive but not under defined headings. Could we put under About the role? Already have about role. Could add another section like "About the Company" but not in allowed headings list. The allowed headings are limited to those eight. So we should not create extra headings. We could incorporate company overview into About the role? But that might be mixing. However instruction: "use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says e.g., implying those are examples but we should use those headings for sections. It didn't say we cannot add other headings, but better to stick to those. The company overview could be placed under About the role? Might be okay to add a paragraph after About the role content. Or we could create a separate section with heading "About the Company" but that's not in the list; risk of being considered not following instruction. Safer to incorporate into About the role or maybe omit? But we must preserve ALL substantive information; cannot omit company overview. So we need to include it somewhere. Could add a

  after About the role heading without a new heading. That is allowed: we can have multiple

  under a heading. So we can put About the role heading, then paragraphs: first the role description, then company overview. Similarly, Benefits And Total Rewards can go under Benefits heading. Pay heading. Now we need to avoid boilerplate: remove EEO, accessibility, drug policy, privacy notices, etc. Also remove lines like "_____________________________________________________________________________________________________". Also remove "Equal Opportunity" etc. Also remove "Preferred Skills: Experience in financial services UX content Writing" duplicate? It appears twice at end. We'll keep only once. Now construct HTML. Structure:

  About the role

  The Content Strategist role is responsible for helping to shape and craft simple, approachable, and straightforward language, hierarchy, and voice & tone for our digital experiences for our clients and participants. In partnership with designers, product owners, and technologists, this position plays a critical role in shaping our end to end experiences to guide, inform and educate our clients to make the best choices for their future financial security, supporting our participants to and through their retirement.

  Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us. Our Culture of Impact At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients' lives grows stronger.

  Then Responsibilities:

  Responsibilities

  • Collaborate with design, product, development, and marketing teams to develop clear and concise content to reach business goals and TIAA’s internal and external audiences.
  • Conduct content audits and content gap analyses to ensure that user experiences consistent and in line with industry best practices and enterprise needs.
  • Collaborate with UX design and writing teams to build consistency and clarity across experiences.
  • Research and analyze audience need, preferences, objectives, and methods. Study and understand how participants and B2B audiences consume content to plan for retirement.
  • Plan, write and present content for existing and emerging mobile and web experiences.
  • Identify and help solve problems in new and existing user experiences to ensure ease of use in a complex, fast-paced, deadline-driven financial environment.
  • Create consistent, on-brand messaging that clearly articulates the benefits of TIAA products and services, while streamlining operational tasks for internal and external audiences.
  Then Requirements:

  Requirements

  Educational Requirements: University (Degree) Preferred

  Work Experience: 5+ Years Required; 7+ Years Preferred

  Career Level: 8IC

  Then Qualifications:

  Qualifications

  Required Skills: 5+ Years of UX Writing Experience

  Preferred Skills: Experience in financial services UX content Writing

  Then Skills:

  Skills

  • Accountability
  • Adaptability
  • Collaboration
  • Communication
  • Consultative Communication
  • Continuous Improvement Mindset
  • Creative Thinking
  • Critical Thinking
  • Innovation
  • Prototyping
  • Relationship Management
  • Test & Learn Mentality
  • User Experience Design
  Then Benefits:

  Benefits

  The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being.

  Then Pay:

  Pay

  Base Pay Range: $126,000/yr - $177,000/yr. Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

  Then maybe a short meta paragraph for posting end date:

  Anticipated Posting End Date: 2026-09-29

  We should not include any other boilerplate. Check for duplicate content: we included "Preferred Skills: Experience in financial services UX content Writing" only