Sr. Compliance Coordinator - State National (Workers' Compensation)

About the role

If you’re looking for a place where you can make a meaningful difference, you’ll find it at Markel. The work we do gives people the confidence to move forward and seize opportunities. As a Senior Compliance Coordinator, you’ll handle advanced administrative and accounting functions within the legal/compliance department, contributing to our global community of optimists and problem-solvers.

Responsibilities

• Perform advanced insurance compliance administrative activities
• Review, allocate, and pay complex invoices from third-party vendors
• Reconcile, allocate, and pay complex invoices for fees from various Departments of Insurance (DOIs)
• Maintain effective relationships with DOIs, Bureaus, and Program Managers
• Maintain effective relationships with the Company’s vendors as assigned
• Process DOI consumer complaints daily
• Handle incoming calls that reception staff and lower-level Compliance staff cannot resolve, guiding callers to the appropriate Program Manager or resource
• Provide supportive guidance and assistance to lower-level Compliance staff and others within the Company
• Maintain thorough knowledge of products and markets served by SNC’s Program Managers
• Provide advanced administrative support to management as needed

Requirements

• High School Diploma or equivalent required
• 3 to 5 years of experience in a professional office environment
• 3 to 5 years of cost-allocation experience required
• 3 to 5 years of insurance company or agency experience required
• US Work Authorization required (Markel does not provide visa sponsorship for this position, now or in the future)

Skills

• Ability to work independently and meet deadlines without direct supervision
• Excellent customer service skills
• Intermediate knowledge of Microsoft Outlook, Excel, and Word
• Advanced skill in Everest database
• Excellent oral and written communication skills
• Excellent organizational skills and attention to detail
• Strong research skills
• Willingness and ability to persist on complex projects
• Knowledge of Property and Casualty lines of business and types of products written in those lines
• Intermediate knowledge of account reconciliation and accounts receivable processes
• Familiarity with cost allocation methodologies
• Knowledge of DOI Consumer Complaint handling
• Administrative knowledge of Federal Motor Carriers Safety Administration user interface, as well as various state-specific Motor Carrier sites

Benefits

Markel offers competitive benefit programs to support employees’ diverse and changing needs at all stages of life.

• Multiple health, dental, and vision insurance plan options
• Optional life, disability, and AD&D insurance
• 401(k) with employer match contributions
• Employee Stock Purchase Plan
• Paid time off (PTO), corporate holidays, and floating holidays
• Parental leave