Sr Collaboration Platform Engineer - M365 & Google Workspace

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About the role

We are seeking a Senior Collaboration Platform Engineer to lead the engineering, administration, and optimization of Microsoft 365 and Google Workspace environments across a global enterprise. This role is responsible for ensuring both platforms operate reliably, securely, and efficiently while delivering a consistent and high-quality user experience. The ideal candidate brings deep technical expertise across both ecosystems and can effectively support a dual-platform environment through strong execution, automation, and operational ownership.

Responsibilities

• Platform Engineering & Global Operations
  • Engineer, administer, and support Microsoft 365 and Google Workspace environments across all regions.
  • Manage core services including M365 (Exchange Online, Teams, SharePoint, OneDrive, Entra ID) and Google Workspace (Gmail, Drive, Meet, Admin Console).
  • Monitor platform health, performance, and service reliability; proactively resolve issues.
  • Serve as the senior escalation point for complex incidents and platform-related problems.
• User & Access Engineering
  • Engineer and support user lifecycle processes (joiner, mover, leaver) across both platforms.
  • Manage identity, licensing, mailbox provisioning, storage allocation, and group membership.
  • Maintain role-based access controls and consistent permission models across systems.
• Governance Implementation & Enforcement
  • Implement and enforce enterprise governance policies (access, sharing, naming, retention).
  • Identify and remediate oversharing, orphaned data, and misconfigurations.
  • Support audit and compliance activities.
• Coexistence & Platform Support
  • Support dual-platform operations (M365 and Google Workspace).
  • Troubleshoot mail flow, calendar interoperability, and file access issues.
  • Improve user experience by reducing friction between platforms.
• Identity & Integration Engineering
  • Maintain identity synchronization (Entra ID, Google Identity).
  • Support integrations with Workday, Halo, and IAM solutions.
  • Troubleshoot provisioning, sync, and authentication issues.
• Automation & Engineering Efficiency
  • Build and maintain automation using PowerShell, Graph API, and Google Admin SDK.
  • Improve operational efficiency through automation and standardization.
  • Develop reporting for usage, health, and licensing.
• Security & Compliance Operations
  • Maintain MFA, access policies, and auditing.
  • Support eDiscovery and retention requirements.
  • Monitor risks and remediate misconfigurations.
• Support & Cross-Team Collaboration
  • Provide Tier 2/3 engineering support.
  • Partner with service desk teams to improve workflows.
  • Collaborate with infrastructure, security, and business teams.
• Documentation & Knowledge Management
  • Maintain runbooks, procedures, and documentation.
  • Contribute to knowledge base content and training.
  • Promote engineering best practices.

Requirements

• Bachelor’s degree or equivalent experience.
• 8–12+ years enterprise IT experience with M365 and Google Workspace.
• Experience supporting coexisting platforms at enterprise scale.
• Strong knowledge of Exchange Online, Gmail, SharePoint, OneDrive, Google Drive.
• Experience with Entra ID and Google Identity.
• PowerShell and automation experience.
• Experience in global, multi-region environments.

Preferred Qualifications

• Experience with Halo ITSM and Workday integrations.
• Experience optimizing multi-platform environments.
• Knowledge of IAM/SSO solutions.
• Relevant Microsoft 365 and Google Workspace certifications.

Skills

• Strong engineering and troubleshooting skills
• Automation and scripting expertise
• Operational ownership and attention to detail
• Ability to manage complex environments
• Effective communication skills

Schedule

Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.

Pay

Annual Base Salary Range: $97,406.66 - $135,834.99 (Salary). Incentive eligible: No. Sales commission eligible: No.

Benefits

• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs with generous incentives.
• Family building benefits including fertility coverage and adoption/surrogacy assistance.
• 401K match up to 6%, plus an additional 2% core contribution (total up to 8% company contribution).
• Paid time off including 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
• Educational and training opportunities through company programs along with tuition assistance and student debt support.

Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations.

Work Environment

• Primarily onsite role supporting a global enterprise environment.
• Collaboration with IT leadership and regional teams.
• Occasional travel required.
• This role is not designated as safety sensitive.