Sr Closing Manager

Lendistry is a certified Community Development Financial Institution (CDFI) and Community Development Entity (CDE) focused on creating economic opportunities and fueling growth for small business owners and their communities.

About the role

The Sr. Closing Manager will oversee all responsibilities assigned to the Standard Loan Closing Team, including closing and funding loan transactions in accordance with program requirements and internal policies. This role manages processes, systems, and personnel associated with standard loan closing functions across all programs and products. The Sr. Closing Manager will act as a player-coach, handling loan document preparation, coordination with legal counsel, title and escrow, loan closings, and post-closing tasks, while also managing other loan closing and documentation staff. Some travel may be required.

Responsibilities

• Provide day-to-day leadership to the loan closing team, including measuring Key Performance Indicators and reporting to management and executive teams.
• Ensure loans are closed within required time frames.
• Interface with clients, legal counsel, title companies, escrow agents, business development officers, and underwriters as needed.
• Review loan files to ensure accuracy and provide Quality Assurance where needed.
• Ensure collateral is perfected in accordance with loan approval, including proper filing of mortgages and UCC filings.
• Work closely with the loan documentation team to review documentation against approvals and resolve discrepancies.
• Ensure loans are disbursed appropriately, documentation is maintained, and the correct funding source is utilized.
• Facilitate client introduction to loan servicing.
• Prepare reports for the Board of Directors and CBO as needed.
• Train staff on program requirements and keep them updated on changes within the lending industry.
• Maintain customer retention and communication.
• Exercise discretion and independent judgment regularly.

Requirements

• Previous Closing Management experience required.
• Bachelor’s degree in a related field or 7 years of equivalent experience.
• 7-10 years of financial services work experience.
• Current experience with Federal loan program policies and documentation requirements.
• Proficient with Microsoft Office products (Outlook, Excel, Teams, SharePoint) and Salesforce.
• Excellent written and oral communication skills.
• Ability to work effectively in a remote environment and maintain relationships.
• Strategic thinker with strong analytical and active listening skills.
• Sophisticated word processing and computer database skills, especially in Microsoft Word and Excel.
• Thorough knowledge of accounting principles, financial statement analysis, operations, and regulations.
• Strong interpersonal skills with the ability to work independently and as part of a team.
• Willingness to adapt to changing business needs and deadlines, including extended work hours.
• Assertiveness, confidence, and solid decision-making skills.
• Professional, business-like appearance and demeanor.

Benefits

• Comprehensive Medical, Dental, and Vision Insurance
• Generous Paid Time Off
• Birthday Day Off
• 12 Paid Company Holidays
• 401(k) Match
• FSA and HSA
• Paid Life Insurance
• Paid Disability Insurance
• Pet Insurance
• Employee Assistance Program (EAP)
• Professional Development Courses
• In-office provided snacks and drinks
• Gym Facilities (LA & Tustin/CEC Offices)
• In-office engagement activities

Pay

The US base salary range for this full-time position is $85,000 - $110,000 annually. Individual pay is determined by job-related skills, experience, and state of residence.

Physical Requirements

This is a stationary position requiring frequent sitting (approximately 95%), repetitive wrist motions, grasping, speaking, listening, close vision, and the ability to adjust focus. It may also require occasional standing, lifting or carrying up to 20 lbs, walking, kneeling, bending/stooping, twisting, pulling/pushing, and reaching above the shoulder.