Sr Maintenance Manager

About the role

As a Senior Maintenance Manager, you will lead a site-based maintenance team comprised of a Maintenance Manager, Area Maintenance Managers, and maintenance technicians reporting to the Regional Maintenance Manager. The primary responsibilities include leading a large maintenance team to maximize equipment uptime, execute equipment maintenance, and manage projects in a fast-paced, dynamic work environment.

The successful candidate will be a highly experienced subject matter expert in maintenance, workplace safety, and data-driven management and leadership. A background in material handling equipment systems/applications, packaging automation, distribution processes, and storage systems is a plus. The candidate must be a self-starter, capable of managing multiple complex projects and tasks simultaneously, and able to influence and develop relationships at all organizational levels.

Responsibilities

• Provide leadership, mentor, and manage site-based Maintenance Managers and Area Maintenance Managers in the North American Fulfillment Network.
• Develop Maintenance Department business plans and provide guidance for their successful implementation.
• Develop and implement reliability plans to increase facility uptime.
• Drive maintenance best practices: innovate, document, improve work methods, standardize, ensure a safe work environment, require safe work practices, train, commission equipment, collect, measure, and analyze key performance indicators to improve processes and customer experience.
• Offer guidance to senior leadership on maintenance and equipment end-of-life (EOL) issues using ROI and other analytical techniques.
• Provide oversight for budget development and execution, and capital planning.
• Manage vendor support and equipment relationships, leveraging network size to maximize economies of scale.
• Monitor, audit, and enforce maintenance execution, safe work practices, and training drills across the network.
• Leverage the entire maintenance team for the benefit of the North American network.
• Develop and manage budget and contract documents including RFPs, change order controls, purchase orders, and invoicing.
• Provide Fulfillment Center General Managers with visibility over the conduct of maintenance in their centers.
• Recruit, interview, and hire top talent for Maintenance Managers and Maintenance Area Manager roles.
• Help create a world-class Maintenance organization.
• Be willing and able to relocate.
• Travel up to 20% at a minimum.

Requirements

• Bachelor’s degree.
• Previous corporate and/or regional Maintenance roles leading 80 or more employees, including salaried employees.
• Experience leading change and maintenance teams in multiple site environments.
• 7+ years’ experience managing employees and their performance.

Preferred Qualifications

• Strong communication, team-building, and influencing skills.
• Thrives in a fast-paced, dynamic environment with high expectations.
• Proficient data analyst and new processes developer/adapter.
• Self-starter with strong evidence of driving goals with minimal day-to-day supervision.
• Experienced in material handling equipment and large, complex integrated systems maintenance with strong statistical analysis skills.
• Strong knowledge and experience with major MHE integrators.
• Exposure to Lean Concepts, TOC, layout design, cost/benefit analysis, labor productivity analysis (time studies, standardized work), safety/ergonomic/human factors.
• Strong working knowledge of MS Excel, AutoCAD, MS Project, and SQL.
• MBA or other Master’s degree and/or Six Sigma Black Belt Certification a plus.
• Professional engineering registration a plus.

Physical Demands

• Repetitive bending, crouching, kneeling, reaching, twisting, sitting, standing, and walking.
• Lifting parts and tools weighing on average 20 pounds, occasionally up to 49 pounds.
• Dexterity in eye/hand coordination, feet (foot pedals), manual (picking, pinching, holding, grasping), and wrist motion (repetitive flexion/rotation).
• Working conditions may include small spaces, dust, fumes/odors, hot/cold temperatures, inside/outside noise, vibration, standing on concrete for long hours, and wet or uneven surfaces.