Sr. Clinical Solutions Consultant, Pharmacy Automation

About the Role

We are seeking a highly skilled and experienced Senior Clinical Consultant in Pharmacy Automation with a strong emphasis on central fill pharmacy operations. The primary responsibility of this role is to provide clinical and operational expertise to support the design, implementation, optimization, and long-term success of pharmacy automation solutions, particularly within central fill environments. This consultant will engage with customers throughout the full customer lifecycle, from pre-sale discovery and workflow assessment to post-implementation optimization and continuous improvement, ensuring solutions align with pharmacy practice standards, central fill operational goals, and patient care needs.

Responsibilities

• Collaborate with sales, solution design, and implementation teams to assess customer clinical and operational needs, with a particular focus on central fill pharmacy environments.
• Lead pharmacy workflow assessments and provide expert guidance on best practices for central fill pharmacy operations, including high-volume fulfillment, medication handling, and workflow efficiency.
• Develop and recommend optimized clinical and operational workflows tailored to each customer’s central fill environment, automation footprint, and performance goals.
• Conduct on-site assessments, readiness evaluations, and post-go-live optimization reviews for central fill pharmacy operations.
• Serve as a trusted advisor to customers on medication-use processes, central fill pharmacy workflows, and automation adoption strategies.
• Support customer education, change management, and adoption of pharmacy automation solutions within central fill settings.
• Document findings, recommendations, and optimization opportunities in clear, professional reports and presentations with actionable insights for central fill operations.
• Partner with Sales Engineers, implementation teams, R&D, and product teams to ensure successful customer outcomes in central fill pharmacy automation projects.
• Conduct regular follow-up visits and business reviews to assess central fill performance, customer satisfaction, and opportunities for continuous improvement.

Requirements

• High School diploma and 5 years of experience in central fill pharmacy operations, pharmacy automation consulting, sales consulting, solution design support, or a related healthcare environment.
• Experience presenting recommendations and solution concepts to healthcare executives highly preferred.
• Bachelor’s degree in Pharmacy/Pharm.D. preferred.

Skills

• Deep knowledge of BD central fill pharmacy operations, medication-use workflows, and pharmacy automation systems.
• Experience with using EPIC WAM in a central fill environment.
• Strong consultative skills with the ability to assess central fill workflows and recommend practical operational improvements.
• Experience leading customer-facing assessments, optimization initiatives, and workflow redesign efforts in central fill pharmacy settings.
• Ability to work collaboratively with cross-functional teams and senior customer stakeholders.
• Excellent communication, presentation, and documentation skills.

Schedule

For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations. Remote or field-based positions will have different workplace arrangements.

Why Join Us

At BD, you’ll discover a culture in which you can learn, grow, and thrive. We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.