Sr. Clinic Practice Assistant

Job Summary

The Division of Oral and Maxillofacial Surgery and Dentistry at Massachusetts General Hospital seeks a Senior Clinic Practice Assistant to support high-quality patient care and efficient clinical operations.

Responsibilities

• Manages patient appointments and maintains appointment records.
• Affords administrative support to smooth and efficient clinical service and practice operations.
• Affords administrative duties related to patient visits including scheduling, check-in, check-out duties (performs all duties of the other levels at highest proficiency level).
• Assists callers with routine inquiries and triage matters appropriately.
• Processes patient billing forms and scans documents to patient medical record (EPIC).
• Acts as "Super User" for scheduling, registration and billing systems.
• Provides assistance and training to others in these areas.
• May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level.
• Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.

Qualifications

• High School Diploma or Equivalent required.

Additional Job Details

• Remote Type: Onsite
• Scheduled Weekly Hours: 40
• Employee Type: Regular
• Work Shift: Day (United States of America)
• Pay Range: $19.37 - $27.71/Hourly
• Grade: 4

Position Responsibilities

Performs administrative functions to support smooth and efficient clinical service and practice operations. Performs administrative duties related to patient visits including scheduling, check-in, check-out duties (performs all duties of the other levels at highest proficiency level).

Education

High School Diploma or Equivalent required.

Additional Information

• Experience in lieu of a degree is not accepted.