Sr. Client Service Associate - Suwanee,GA

Job Overview

The primary role of the Registered Client Service Associate (CSA) is to provide administrative support to an advisor or team of advisors, including any and all daily, monthly, and annual tasks. The Registered CSA helps the advisor maintain his or her practice and deliver positive results for the advisor’s clients.

Responsibilities

• Inbound client calls, schedule appointments, and prepare materials for client meetings
• Keep client management systems up-to-date with client information
• Aid with various documentation requirements for new business
• Manage account activities that are operational in nature – new accounts, cash management, transfers, and account maintenance (e.g., periodic distributions, debits)
• Conduct proactive outreach to clients and advisors on time-sensitive activities (e.g., RMDs)
• Assume ownership of inquiries and requests; communicate with internal departments to ensure clients’ expectations for timely service delivery are met
• Educate clients on account services, capabilities, and new technology – eSignature, paperless statements, Account View (client portal), etc.
• Partner with Financial Advisor to strategize on opportunities to meet the needs of clients
• May assist in executing trades for clients as needed to support the Financial Advisor

Requirements

• Bachelor’s degree; preferably in Business, Accounting or Finance
• Series 7 and 66 (or Series 63/65) licensed or ability to obtain within 120 days
• 2+ years of experience working with Financial Advisors, Branch and Home Office support teams
• 2+ years brokerage/financial services industry knowledge
• Ability to travel to visit your advisor team on-site if needed. Travel will be minimal and with advance notice.

Pay Range

Pay Range: $27.38-$45.61/hour Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more.

About the Role

We’re looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.