Sr. Client Director

For our client, we are seeking a Sr. Client Director to join the team of a leader in the Information Technology space. This role will own strategic enterprise account relationships and drive commercial growth across a portfolio of customers. The Sr. Client Director will focus on renewals, expansions, and long-term account planning while partnering closely with internal teams to deliver strong customer outcomes. This position requires the ability to translate technical data concepts into clear business value and to influence executive stakeholders in complex SaaS environments. Location: Remote - US based candidates only, no visa sponsorship available Compensation: $120,000 – $150,000 annually Responsibilities Own the commercial strategy and account plan for a portfolio of enterprise customers. Build and maintain a healthy expansion pipeline by identifying new initiatives and use cases. Develop multi-threaded relationships with key stakeholders and executive leadership. Lead strategies for renewals and expansions from opportunity through negotiation. Build compelling business cases that connect customer needs with the company's offerings. Partner with internal teams to ensure successful customer outcomes and identify growth opportunities. Leverage account intelligence and AI tools to mitigate churn and inform account strategy. Maintain accurate pipeline management and forecasting of renewals and expansion opportunities. Qualifications 7+ years in customer-facing roles within SaaS, specifically in Customer Data Infrastructure or Digital Marketing ecosystems. Proven ability to establish credibility with decision-makers and align tech solutions with client goals. Exceptional collaboration skills aligning Sales, Operations, and Legal teams for streamlined deal execution. Experience in project management, coordinating complex initiatives across various stakeholders. Technical fluency in data architecture with the ability to translate these concepts for non-technical stakeholders. Experience leveraging AI tools and predictive analytics for decision-making and productivity improvement. Adaptable problem-solving mindset with a commitment to continuous learning. Strong negotiation capabilities and polished communication skills. Benefits Annual bonus and stock options eligibility. Comprehensive medical, dental, vision, life, and disability insurance. 401k plan with company matching contributions. Flexible paid time-off and extended paid parental leave. 11 paid holidays and an additional wellness break. 15 hours of paid volunteer work annually. Sick leave accrual varies by employee classification and location. Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.