Sr Clerical Office Asst Emergency Room (ER)-Tower-27912

Greetings

Rush University Medical Center, part of Rush Medical Center Hospital, seeks a full-time Administrative Support Staff member for the Emergency Room-ER - Tower. This position supports the operations function.

Responsibilities

• Greet and assist customers, including staff, volunteers, visitors, and guests.
• Order and maintain supplies.
• Answer incoming telephone calls promptly and courteously, screening calls to determine appropriate responses.
• Identify opportunities to improve customer satisfaction and unit operations, presenting implementation suggestions to the manager.
• Prepare and complete paperwork, arrange meetings, input data, compile information, and process files to completion.
• Answer questions, retrieve information, or generate reports for management as needed.
• Receive and log records, files, or paperwork, verifying completeness and accuracy.
• Attend staff meetings on scheduled workdays.
• Accept assignments by leadership.
• Independently offer assistance to peers or other staff members when workload allows.
• Participate in department and Rush quality improvement initiatives.

Qualifications

• A high school diploma or GED.
• One year of business experience.
• Excellent customer service and interpersonal skills.
• Excellent verbal and written communication skills, including proficiency in computer skills.
• Able to type at least 25 words per minute (wpm).
• Good organizational skills.
• Strong problem-solving skills.
• Ability to multitask.
• Flexible to work seven days a week, 24 hours a day as necessary.

Physical Demands

• Work requires the ability to move throughout the Medical Center.
• Work requires lifting or carrying objects up to 25 lbs.

Benefits

Rush offers competitive compensation and benefits, including:

• Pay range: $17.63 - $27.77 per hour.
• Benefits details available at Rush benefits page.

The pay range for each role reflects the anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.