Sr. Claims Specialist, General Liability, Construction
About the role
Zurich is seeking an individual interested in growing their claims career with our Commercial General Liability Team. At Zurich North America Claims, we recognize that work-life balance and flexibility are important considerations when choosing your next career opportunity. Designed with our employees' needs in mind, the ZNA Claims hybrid work model offers flexibility by allowing claims professionals to perform focused individual work in their preferred location while fostering meaningful in-person collaboration and team connection when it adds value. While this model provides a high degree of autonomy and flexibility, occasional circumstances requiring in-office attendance should be expected. The selected candidate will report on a hybrid work schedule from one of Zurich's North America Claims offices located in Rocky Hill, CT; Parsippany, NJ; Omaha, NE; Maitland, FL; Gold River, CA; Addison, TX; Atlanta, GA; Overland Park, KS; New York, NY; or Schaumburg, IL. Join Zurich's Commercial General Liability Team and advance your career with a global industry leader committed to professional development, collaboration, and delivering exceptional customer experiences.
Responsibilities
- Work with a team of claims professionals with diverse experiences and backgrounds.
- Develop technical skill set in General Liability policy interpretation and coverage analysis to resolve claims effectively.
- Handle multi-party commercial line claims of moderate to high exposure and complexity within specific authority limits, ensuring efficient, effective handling and a customer‑centric claims service.
- Collaborate and develop partnerships with internal and external points of contact including customers, vendors, suppliers, and brokers to provide a quality claims experience.
- Learn and develop knowledge of established protocols and industry best practices to ensure claims are handled efficiently and effectively while delivering a quality customer‑centric claims experience.