Sr. Claims Specialist, General Liability, Construction
or drop it." So location list is not minor metadata? It's part of the role description. Could be included in About the role or maybe a separate "Location" but not required. Since we have a hybrid schedule and locations listed, we can include in About the role. - Remote Working: Hybrid Schedule: Full Time Employment Sponsorship Offered: No Linkedin Recruiter Tag: LI-ASSOCIATE. This is metadata; we can fold into short p or drop. Probably drop. We need sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide what goes where. About the role: overview of role, team, hybrid work model, location options, mission. Responsibilities: duties: handle multi-party commercial line claims, collaborate with internal/external points, develop partnerships, learn protocols, etc. Requirements: Basic Qualifications (the OR list). Could be under Requirements. Qualifications: Preferred Qualifications. Skills: maybe combine preferred qualifications that are skill-based? But we have a Skills section; we could list skills from preferred qualifications: negotiation skills, organizational and time management, MS Office, customer service experience, strong analytical, critical thinking, problem-solving, strong verbal/written communication, etc. Also proficiency in Microsoft Office, knowledge of insurance regulations, markets, products (basic qual). Might be better to put skills under Skills. Benefits: mention comprehensive benefits for employees and families, maybe also mention work-life balance, flexibility, hybrid model. But we have Schedule section for hybrid schedule. Pay: salary range and bonus eligibility. Schedule: hybrid work schedule details. We must not create sections with filler like "commensurate with experience". We have actual content. Let's craft. We need to output only HTML fragment, no /. Use
for section headings. Use - for any list of duties/requirements/benefits. Use
for prose.
We must not repeat job title as heading. So no heading like "Senior Claims Specialist". Use sections as above.
Let's draft:
About the role
Zurich is seeking an individual interested in growing their claims career with the Commercial General Liability Team. At Zurich North America Claims, we recognize that work‑life balance and flexibility are important when choosing your next career opportunity. The ZNA Claims hybrid work model allows claims professionals to perform focused individual work in their preferred location while fostering meaningful in‑person collaboration when it adds value. Occasional in‑office attendance may be required. The selected candidate will report on a hybrid schedule from one of Zurich’s North America Claims offices in Rocky Hill, CT; Parsippany, NJ; Omaha, NE; Maitland, FL; Gold River, CA; Addison, TX; Atlanta, GA; Overland Park, KS; New York, NY; or Schaumburg, IL. Join a global industry leader committed to professional development, collaboration, and delivering exceptional customer experiences.
Responsibilities
- Handle multi‑party commercial line claims of moderate to high exposure and complexity within specific authority limits.
- Apply General Liability policy interpretation and coverage analysis to resolve claims effectively.
- Collaborate and develop partnerships with internal and external points of contact including customers, vendors, suppliers, and brokers to provide a quality claims experience.
- Learn and apply established protocols and industry best practices to ensure efficient, effective claims handling.
- Deliver a customer‑centric claims service while maintaining efficiency and effectiveness.
Requirements
Basic Qualifications (any one of the following):
- Juris Doctor with 2+ years of experience in Claims and/or Litigation Management
- Bachelor’s Degree with 6+ years of experience in Claims and/or Litigation Management
- High School Diploma Equivalent with 8+ years of experience in Claims and/or Litigation Management
- Zurich Certified Insurance Apprentice with an Associate Degree and 6+ years of experience in Claims and/or Litigation Management
- Completion of Zurich Claims Training Program and 6+ years of experience in Claims and/or Litigation Management
- Must obtain and maintain required adjuster license(s)
- Proficiency in Microsoft Office
- Knowledge of insurance regulations, markets, and products
Qualifications
Preferred Qualifications:
- 6+ years of experience handling Commercial General Liability (CGL) construction claims, including third‑party bodily injury and property damage.
- 6+ years of experience managing construction general liability claims involving bodily injury and property damage under wrap‑up policies.
- 6+ years of experience with OCIP/CCIP wrap‑up policies.
- Extensive litigation experience.
- Currently hold an active adjuster’s license.
- Ability to collaborate across work groups and develop/maintain strong relationships.
- Understands the claims adjustment process and can determine scope/exposure for losses.
- Understands the use of vendors and how litigation strategies are developed.
- Understands and applies financial and actuarial/reserving concepts.
- Familiarity with negotiation strategies and experience in suggesting alternative approaches.
Skills
- Negotiation skills
- Organizational and time‑management skills
- MS Office proficiency
- Customer service experience
- Strong analytical, critical thinking, and problem‑solving skills
- Strong verbal and written communication skills
Benefits
We offer competitive pay and comprehensive benefits for employees and their families, including support for work‑life balance and flexibility through our hybrid work model.
Pay
The proposed salary range for this position is $75,800.00 – $124,100.00, with short‑term incentive bonus eligibility set at 15%. Pay is based on role, location, skills, and experience, and we follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases.
Schedule
This is a full‑time hybrid position. You will perform focused individual work in your preferred location and attend the office periodically for in‑person collaboration. Hybrid schedule options are available at one of Zurich’s North America Claims offices listed above.
We must ensure we didn't include any boilerplate like EEO, legal, etc. We removed those.
Check for any repeated content: We have location list in About the role and also in Schedule referencing "listed above". That's okay.
We must not include "Full Time Employment Sponsorship Offered: No" etc. We omitted.
We must not include "Learn more about Total Rewards here." We omitted.
We must not include "Why Zurich?" paragraph? We could incorporate into About the role or Benefits? The "Why Zurich?" paragraph is about growth, inclusion, supportive environment, leader in risk management. Could be part of About the role or maybe a separate section but we don't have a heading for that. Could add to About the role as extra prose. But we already have About the role covering mission. Could add a sentence about Zurich's leadership. Let's incorporate: "Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500." Add to About the role.
We need to ensure we didn't invent or summarize away detail. We preserved all substantive info.
Check if any content missing: The original also mentions "At this level, you will handle multi-party commercial line claims of moderate to high exposure and complexity within specific authority limits, to ensure that claims are handled in the most efficient, effective way while delivering a customer-centric claims service." We covered that.
Also "You will be expected to collaborate and develop partnerships with internal and external points of contact including customers, vendors, suppliers, and brokers to provide a quality claims experience." Covered.
Also "Additionally, you will learn and develop knowledge of established protocols and industry best practices to ensure that claims are handled
for prose. We must not repeat job title as heading. So no heading like "Senior Claims Specialist". Use sections as above. Let's draft:
About the role
Zurich is seeking an individual interested in growing their claims career with the Commercial General Liability Team. At Zurich North America Claims, we recognize that work‑life balance and flexibility are important when choosing your next career opportunity. The ZNA Claims hybrid work model allows claims professionals to perform focused individual work in their preferred location while fostering meaningful in‑person collaboration when it adds value. Occasional in‑office attendance may be required. The selected candidate will report on a hybrid schedule from one of Zurich’s North America Claims offices in Rocky Hill, CT; Parsippany, NJ; Omaha, NE; Maitland, FL; Gold River, CA; Addison, TX; Atlanta, GA; Overland Park, KS; New York, NY; or Schaumburg, IL. Join a global industry leader committed to professional development, collaboration, and delivering exceptional customer experiences.
Responsibilities
- Handle multi‑party commercial line claims of moderate to high exposure and complexity within specific authority limits.
- Apply General Liability policy interpretation and coverage analysis to resolve claims effectively.
- Collaborate and develop partnerships with internal and external points of contact including customers, vendors, suppliers, and brokers to provide a quality claims experience.
- Learn and apply established protocols and industry best practices to ensure efficient, effective claims handling.
- Deliver a customer‑centric claims service while maintaining efficiency and effectiveness.
Requirements
Basic Qualifications (any one of the following):
- Juris Doctor with 2+ years of experience in Claims and/or Litigation Management
- Bachelor’s Degree with 6+ years of experience in Claims and/or Litigation Management
- High School Diploma Equivalent with 8+ years of experience in Claims and/or Litigation Management
- Zurich Certified Insurance Apprentice with an Associate Degree and 6+ years of experience in Claims and/or Litigation Management
- Completion of Zurich Claims Training Program and 6+ years of experience in Claims and/or Litigation Management
- Must obtain and maintain required adjuster license(s)
- Proficiency in Microsoft Office
- Knowledge of insurance regulations, markets, and products
Qualifications
Preferred Qualifications:
- 6+ years of experience handling Commercial General Liability (CGL) construction claims, including third‑party bodily injury and property damage.
- 6+ years of experience managing construction general liability claims involving bodily injury and property damage under wrap‑up policies.
- 6+ years of experience with OCIP/CCIP wrap‑up policies.
- Extensive litigation experience.
- Currently hold an active adjuster’s license.
- Ability to collaborate across work groups and develop/maintain strong relationships.
- Understands the claims adjustment process and can determine scope/exposure for losses.
- Understands the use of vendors and how litigation strategies are developed.
- Understands and applies financial and actuarial/reserving concepts.
- Familiarity with negotiation strategies and experience in suggesting alternative approaches.
Skills
- Negotiation skills
- Organizational and time‑management skills
- MS Office proficiency
- Customer service experience
- Strong analytical, critical thinking, and problem‑solving skills
- Strong verbal and written communication skills
Benefits
We offer competitive pay and comprehensive benefits for employees and their families, including support for work‑life balance and flexibility through our hybrid work model.
Pay
The proposed salary range for this position is $75,800.00 – $124,100.00, with short‑term incentive bonus eligibility set at 15%. Pay is based on role, location, skills, and experience, and we follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases.
Schedule
This is a full‑time hybrid position. You will perform focused individual work in your preferred location and attend the office periodically for in‑person collaboration. Hybrid schedule options are available at one of Zurich’s North America Claims offices listed above.
We must ensure we didn't include any boilerplate like EEO, legal, etc. We removed those. Check for any repeated content: We have location list in About the role and also in Schedule referencing "listed above". That's okay. We must not include "Full Time Employment Sponsorship Offered: No" etc. We omitted. We must not include "Learn more about Total Rewards here." We omitted. We must not include "Why Zurich?" paragraph? We could incorporate into About the role or Benefits? The "Why Zurich?" paragraph is about growth, inclusion, supportive environment, leader in risk management. Could be part of About the role or maybe a separate section but we don't have a heading for that. Could add to About the role as extra prose. But we already have About the role covering mission. Could add a sentence about Zurich's leadership. Let's incorporate: "Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500." Add to About the role. We need to ensure we didn't invent or summarize away detail. We preserved all substantive info. Check if any content missing: The original also mentions "At this level, you will handle multi-party commercial line claims of moderate to high exposure and complexity within specific authority limits, to ensure that claims are handled in the most efficient, effective way while delivering a customer-centric claims service." We covered that. Also "You will be expected to collaborate and develop partnerships with internal and external points of contact including customers, vendors, suppliers, and brokers to provide a quality claims experience." Covered. Also "Additionally, you will learn and develop knowledge of established protocols and industry best practices to ensure that claims are handled