Sr. Claims Adjuster

About the role

Rice Insurance Services Center, now part of Gallagher, specializes in state-mandated real estate E&O programs since 1989. They provide group policies in 15 states requiring real estate licensees to maintain insurance. The Senior Claims Adjuster manages claims, investigates their merit and legitimacy, and negotiates settlements.

Responsibilities

• Investigates claims for merit and legitimacy by gathering documentation from all affected parties, identifying and verifying damage to person or property.
• Establishes appropriate pricing of claims based on research and analysis.
• Notifies clients of results of investigations.
• Discusses lines of authority for specific claims resolution.
• Makes recommendations for settlements or denial of claims.
• Processes denials.
• Negotiates claims with claimants and/or claimants’ legal counsel.
• Properly reserves funds.
• Adjusts client claim reserves appropriately.
• Obtains required releases for finalization of claims.
• Maintains post-litigation files.
• Reviews rates, rules and regulations to ensure claims practices correctly follow standards and laws.

Requirements

• A high school diploma and 5 years related claims experience required.
• Appropriately licensed and/or certified in all states in which claims are being handled or able to obtain the licenses/certification per local requirements.
• Extensive knowledge of accepted industry standards and practices.
• Computer experience with related claims and business software.

Qualifications

• A minimum of 4-8 years of related experience, or equivalent combination of education and experience.
• A bachelor's degree with at least one year of additional legal education or experience in a legal or errors and omissions professional liability field required.
• A juris doctorate (JD) preferred.
• Knowledge of legal concepts, claims handling, and insurance industry.
• A strong work ethic and solid communication, writing, and negotiation skills.
• The ability to manage a high case load independently and interact well with all levels of internal and external business partners.

Skills

• Excellent problem-solving and decision-making skills.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• Effective written and verbal communication skills.
• Proficiency in Microsoft Office Suite and other relevant software.

Benefits

Competitive compensation
Comprehensive benefits programs designed to support your well-being
Career development opportunities and ongoing learning
A collaborative, people-first culture with accessible leadership
The opportunity to do meaningful work with global reach and local impact

Pay

Competitive compensation

Schedule

Full-time