Sr Channel Planning & Programs Manager | Labor Strategy

Job Responsibilities

This Role Is For You If...

• You like being in the center of fast-moving work
• You get things done without needing constant oversight
• You’re a natural organizer who builds structure that others can follow
• You lead through clarity, calm under pressure, and cross-functional influence

Program + Project Execution

- Run the day-to-day execution of labor-related programs

- Own workback plans, risk tracking, and follow-through—especially for initiatives with executive visibility

- Ensure stakeholders are clear on deliverables, timelines, and dependencies

Workforce Management Expertise

- Apply WFM fundamentals to guide decisions and prioritize work

- Serve as a thought partner to the Retail Labor Strategy team

Cross-Functional Leadership

- Lead cross-functional conversations without direct authority

- Partner with Analytics, Systems, Finance, HR, and Field Ops to connect execution with strategy

- Be the go-to person who keeps projects moving, blockers cleared, and teams aligned

Operational Rigor

- Build lightweight, repeatable structures that make execution smoother and more predictable

- Drive field intake and labor-related process documentation (e.g., SharePoint, RRP intake)

- Reduce one-off work by scaling repeatable solutions