Sr Business Transformation Analyst

About The Role

The Senior Business Transformation Analyst is a trusted strategic partner in Baird’s business objectives. They are adept in effective change management by leveraging people, process, and technology to increase and improve performance within the organization.

Responsibilities

• Analyze the current state of business processes by capturing the end-to-end orchestration of activities across business functions; showcase how the organization delivers value to the client.
• Create and document business process artifacts, such as business process models, decision models, and business rules to identify and evaluate opportunities for process improvement initiatives.
• Collaborate with team members to help appropriately align process improvement recommendations to the strategic objectives of the firm.
• Exhibit credibility in the automation and transformation space and leverage influence leadership skills with sponsors, stakeholders, and peers.
• Model current and future state business processes using the BPMN 2.0 analytical method.
• Perform business process gap analyses to meet business unit’s desired outcomes.
• Lead process discovery workshops, interviews, and surveys.
• Perform client experience and process optimization analyses.
• Utilize lean and six sigma tools, like DMAIC, to lead process improvements initiatives.
• Create value stream maps and SIPOC models to promote business transformation activities.
• Determine business value of changes and assess return on investment (ROI) of improvements.
• Maintain an enterprise repository of BPMN process models in Signavio Process Manager.
• Determine and document the impact of change to business processes.
• Identify key performance indicators to construct appropriate performance measurements.
• Develop strong partnerships with team, functional peers, sponsors, and multiple stakeholders.
• Manage relationships with business partners, fostering a culture of continuous improvement.
• Expertly apply change management practices and techniques at all levels of the organization.
• Ensure appropriate project milestones are met to complete strategic business objectives.
• Regularly report and update stakeholders on progress, timelines, obstacles, and challenges.
• Lead business process reengineering initiatives to improve quality, increase revenue, reduce costs, and effort.
• Exhibit knowledge of business process management standards and techniques.
• Provide recommendations based on enterprise transformation best practices.
• Able to confidently articulate scalable opportunities for transformational change.

Qualifications

• A minimum of seven years of relevant experience and a proven track record of delivering substantial business results.
• Experience should cover areas of process analysis, business analysis, and project management, preferably within a diversified financial services firm.
• BBA/BS in Management Information Systems, Information Technology Management, Computer Science, Business Administration or Finance is preferred.
• Experience with Business Process Model and Notation (BPMN) and Decision Modeling Notation (DMN).
• Certified Business Process Associate (CBPA) preferred, or willingness to obtain.
• Leverage Lean/Six Sigma Yellow Belt certification (or higher), or willingness to obtain.
• Strong analytical skills with the ability to perform complex problem solving.
• Strong organizational skills with the ability to prioritize, monitor, and complete multiple tasks or projects, either independently or collaboratively within a team.
• Excellent interpersonal skills with a focus on building trusting relationships with business partners and their leadership team.
• Demonstrated relationship builder; able to establish both internal and external working relationships in order to identify and implement strategies for business growth.
• Change agent with ability to work effectively and collaboratively in a team environment and with associates at all levels and in all areas of the firm.