Sr Business Analyst

About the role

We are seeking a highly analytical individual to join our team. This position involves detailed analysis and report preparation to support business operations. Key responsibilities include conducting complex modeling, forecasting, trending, variance analysis, business case development, and other financial and operational analysis.

Responsibilities

• Conduct complex modeling, forecasting, trending, variance analysis, business case development, and other financial and operational analysis (e.g., operational effectiveness, budget, resource, workload, workforce and capacity utilization, competitor, etc.)
• Provide statistical information to ensure the most effective utilization of personnel, equipment and/or materials for business operations
• Maintain and analyze the operation's business scorecard or key performance indicators (KPIs)
• Develop, organize and present detailed performance reports for both internal and external use
• May develop, implement, evaluate or lead projects or initiatives (e.g., business plan or process improvement initiatives)
• Provide broad analytical and operational support to the business unit

Requirements

The ideal candidate will have a bachelor's degree in Business or Engineering or equivalent experience, with 4-7 years of related business experience. Comprehensive understanding of applicable standards, methods, processes and practices, business fundamentals, and performance metrics in the specific functional area supported by this position is required. Advanced proficiency in standard software applications and specialized business technologies and applications is also necessary.

Qualifications

• Bachelor's degree in Business or Engineering OR 6-9 years of relevant business experience
• Comprehensive understanding of applicable standards, methods, processes and practices, business fundamentals, and performance metrics in the specific functional area supported by this position
• Advanced proficiency in standard software applications (e.g., Microsoft Word, Excel, Access, PowerPoint, Project), specialized business technologies and applications (e.g., workforce management, project management, PassPort, Brio, CIS, EPS, Business Objects, SAP planning, business modeling, forecasting, voice response unit, automatic call distributors, work management, outage management)
• Ability to provide in-depth analysis and apply managerial accounting concepts, customer intelligence gathering, forecasting, staff planning, scheduling, analytical and statistical problem solving, financial, accounting, business and budget analysis
• Demonstrated strong analytical skills for project evaluation including analysis of complex projects with economic, financial, risk and decision analysis
• Advanced experience with SQL for data extraction, transformation, and analysis across large data sets
• Working knowledge of programming scripting languages (e.g., Python, R, or similar) to support data analysis, automation and reporting

Skills

• Strong analytical skills for project evaluation including analysis of complex projects with economic, financial, risk and decision analysis
• Advanced proficiency in standard software applications and specialized business technologies and applications
• Ability to provide in-depth analysis and apply managerial accounting concepts, customer intelligence gathering, forecasting, staff planning, scheduling, analytical and statistical problem solving, financial, accounting, business and budget analysis
• Advanced experience with SQL for data extraction, transformation, and analysis across large data sets
• Working knowledge of programming scripting languages (e.g., Python, R, or similar) to support data analysis, automation and reporting

Benefits

• Annual salary ranging from $80,000.00/Yr. to $110,000.00/Yr.
• Annual Bonus for eligible positions: 15%
• 401(k) match and annual company contribution
• Medical, dental and vision insurance
• Life and disability insurance
• Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
• Employee Assistance Program and resources for mental and emotional support
• Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
• Referral bonus program
• And much more