Sr. Business Systems Consultant

Key Responsibilities

• Partner with Finance, Operations, Supply Chain, and other business stakeholders to gather requirements and translate them into Oracle ERP/NetSuite configurations.
• Map current-state business processes, identify gaps and inefficiencies, and design future-state workflows that leverage the ERP's native capabilities.
• Serve as the primary liaison between business users and technical teams (internal IT, implementation partners, support).
• Build relationships with key business stakeholders and establish yourself as the go-to resource for all ERP needs.

System Ownership & Maturity

• Own the day-to-day health of the Oracle ERP/NetSuite environment: configuration, workflows, integrations, and data integrity.
• Audit the current state of the ERP and identify critical maturity gaps, undocumented configurations, inconsistent change control, ad hoc support processes, and build the roadmap to close them.
• Build out the governance framework from scratch, change management processes, testing protocols, release management, and documentation standards.
• Establish a roadmap for system maturity: modules to enable features to adopt, technical debt to retire.
• Monitor releases and new Oracle/NetSuite features and assess their fit for the business.
• Own system documentation: configuration standards, admin runbooks, and disaster recovery/backup procedures.

Implementation & Continuous Improvement

• Lead or heavily contribute to new module rollouts, integrations, and enhancement projects.
• Define and track KPIs for system performance and business process efficiency.
• Troubleshoot and resolve system issues, escalating to Oracle support or implementation partners when needed.
• Train and support end users; build a knowledge base and standard operating procedures.

Qualifications

• 6+ years of experience working with Oracle ERP Cloud and/or NetSuite in business systems, ERP consulting, or systems analyst capacity.
• Deep, hands-on ERP administration experience is required not just user-facing configuration, but true system admin ownership: security/roles, workflow and object configuration, environment management, and integration/job monitoring.
• Proven experience translating business requirements into system configuration not just a technical implementer, but someone fluent in process design.
• Experience standing up or significantly maturing a business systems function (governance, change management, documentation) is strongly preferred.
• Hands-on configuration experience across core modules (e.g., Financials, Procurement, Order-to-Cash, or specify based on your business needs).
• Experience managing sandbox/production environment strategy, release cycles, and change promotion in a controlled, auditable way.
• Familiarity with integration tools/middleware and reporting/BI tools commonly paired with Oracle/NetSuite.
• Strong stakeholder management skills comfortable running workshops with business leaders and writing functional specs for technical teams.
• Excellent written and verbal communication skills; ability to explain technical concepts to non-technical audiences.
• Oracle or NetSuite administrator certifications strongly preferred (e.g., NetSuite Administrator, Oracle Cloud certifications).