Sr. Business Process Consultant

Accountabilities

• Evaluate, document, and improve organizational processes while supporting the implementation of technology solutions.
• Collaborate with cross-functional teams to ensure successful adoption and implementation of process enhancements.
• Monitor the effectiveness of process improvements and provide reporting and recommendations to stakeholders.
• Communicate process updates, changes, and best practices clearly to business users and project teams.
• Provide training and ongoing support to users impacted by new processes, tools, and procedures.
• Support workflow optimization initiatives involving platforms such as SharePoint, PowerApps, and other technical solutions.
• Perform additional responsibilities as needed to support project success.

Requirements

• 8+ years of experience in business process analysis, business improvement, or related fields.
• Strong analytical and problem-solving skills with the ability to evaluate complex issues and develop practical solutions.
• Experience applying agile methodologies and working within collaborative project environments.
• Excellent written, verbal, and interpersonal communication skills, including the ability to create clear documentation and collaborate with stakeholders.
• Proficiency with process mapping, workflow analysis, and documentation tools.
• Experience supporting government or public sector programs is preferred.
• Knowledge of Microsoft SharePoint and PowerApps frameworks is highly desirable.
• Familiarity with government project frameworks such as Enterprise Performance Life Cycle (EPLC) is preferred.
• Experience using predictive analytics tools to support process improvement and decision-making is a plus.

Benefits

• Competitive compensation package based on experience, qualifications, and role requirements.
• Opportunity to support meaningful projects serving government and public sector missions.
• Professional growth opportunities within a technology and consulting environment.
• Benefits package designed to support employee wellbeing and long-term career development.