Sr. Business Systems Analyst, Go-to-Market (Remote)

Responsibilities

• Lead Salesforce projects focused on optimizing the lead-to-order process
• Identify AI-enabled opportunities throughout the lead-to-order lifecycle
• Define and document comprehensive AI use cases
• Manage the mobile experience for Salesforce, ensuring seamless seller interactions
• Evaluate sales tools and develop build-versus-buy recommendations
• Collaborate with stakeholders to create user stories and business process documentation
• Maintain detailed documentation for processes and system configurations
• Oversee functional tasks and deliverables for Salesforce Sales Cloud applications
• Drive user adoption and facilitate change management around new technologies

Qualifications

• 8+ years of business analysis experience, with at least 5 years focused on Salesforce
• Robust understanding of lead-to-order processes and sales operations
• Experience with lead-to-order transformation projects
• Demonstrated success in implementing process improvements within sales environments
• Strong analytical and problem-solving abilities
• Exceptional communication skills, including experience presenting to senior leadership
• Bachelor's degree in Business, IT, or a related field
• Relevant Salesforce certifications
• Hands-on experience with AI tools like Agentforce and Einstein GPT
• Experience in designing mobile-first Salesforce solutions
• Familiarity with AI governance concepts

Pay

$125,000 – $180,000 annually

Schedule

Remote - US based candidates only, no visa sponsorship available