Sr. Business Systems Analyst

Responsibilities

• Delivers complete, accurate, and actionable business requirements that support successful solution delivery.
• Improves business processes through simplification, automation, and operational efficiency gains.
• Increases stakeholder satisfaction through effective partnership and solution adoption.
• Identifies and implements opportunities that improve system performance and user experience.
• Delivers projects and enhancements aligned with timelines, priorities, and business objectives.
• Reduces rework and requirement defects through strong analysis and validation practices.
• Improves data quality, process consistency, and business reporting capabilities.
• Supports measurable business outcomes and value realization from implemented solutions.

Qualifications

• Bachelor’s degree in Information Systems, Computer Science, Business Administration, or related field.
• Minimum five (5) years of experience in information technology, including at least three (3) years in Business Analysis, Systems Analysis, Product Analysis, or similar roles.
• Demonstrated ability to quickly learn new business domains, technologies, applications, and operating environments.
• Strong knowledge of business analysis methodologies, solution delivery lifecycle practices, and enterprise application environments.
• Experience gathering requirements and producing business analysis artifacts including process maps, user stories, business rules, acceptance criteria, and functional requirements.
• Experience evaluating business processes and translating opportunities into technology-enabled solutions.
• Experience working with enterprise platforms such as Salesforce, HRIS platforms (UKG, Workday, or similar), CRM tools, workflow applications, or SaaS business systems preferred.
• Experience supporting integrations, APIs, data flows, reporting structures, and cross-system dependencies.
• Strong understanding of configurable enterprise applications and custom-developed solutions.
• Experience participating in Agile delivery models and supporting sprint planning, backlog refinement, testing, and solution reviews.
• Strong analytical, facilitation, communication, and stakeholder management capabilities.
• Ability to manage multiple priorities and drive alignment across technical and business teams.