Sr. Business Systems Analyst

Responsibilities

• Gather, analyze, and document business data requirements, workflow processes, and process improvements.
• Conduct interviews with business leaders and subject matter experts to elicit and identify user requirements.
• Translate business requirements to technical requirements in conjunction with the technical team.
• Document and gain approval for requirements from the project team and the business sponsor.
• Maintain effective communications with the supervisor, project managers, and team members.
• Trace requirements to the deployed system to ensure all the requirements are met.
• Participate in the development and deployment process as needed.
• Create use cases and test scripts for functional and user acceptance testing and serve as liaison to business during UAT process.
• Identify and resolve defects as requested.
• Responsible for configuration and support of custom and licensed software that provides field sales with fundraising solutions.
• Provide status updates and reporting while meeting project schedule, deadlines, milestones, and budget.
• Inform the Project Manager of technical issues, project barriers, and resolutions.
• Provide use cases and other documentation for the development of training and user documentation.
• Assist in developing training documents as requested or needed.

Qualifications

• Bachelor's degree or relevant experience.
• Comprehensive knowledge of business processes, organization, and techniques.
• 5 years minimum of relevant experience.
• 5 years of experience in a business analyst role demonstrating understanding of business software concepts, capabilities, and opportunities.
• 3 years of experience with one or more of the assigned lines of business applications and systems (ex. SharePoint, Dynamics, Blackbaud Luminate Online, Finance, etc.).
• 3 years of experience with data mapping, as well as integration requirements and documentation.
• Proficient in Microsoft applications, including Visio and SharePoint.
• Ability to work on multiple projects concurrently and prioritize to meet competing deadlines.
• Prior proven track record in fast paced environment, strong time management skills.
• Demonstrated competence and success in prior assignments and professional integrity.

Compensation & Benefits

• The American Heart Association invests in its people. Here are the main components of our total rewards package.
• Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.
• Performance and Recognition – You are rewarded for achieving success through annual salary planning and incentive programs; based on the type of position.
• Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution.
• Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. HeartU is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
• Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year. Tuition Assistance - We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.
• The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the Association will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities.
• The greatest discoveries in health must reach everyone where they are. At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities.