Sr. Business Process Analyst
About the role
Join Virginia Housing and help make a difference as a Sr. Business Process Analyst. This important role as a Sr. Business Process Analyst delivers the organization’s first layer of operational insight by validating business solution intake requests, confirming business requirements, and identifying the true triggering event. Through structured problem identification, the SBPA uncovers process gaps, determines needed controls, and documents associated risks. This ensures every initiative begins with clear requirements, accurate classification, and a solid foundation for a strong, evidence‑based business case. Virginia Housing is one of the nation’s leading housing finance agencies. Our mission is to help Virginians attain quality, affordable housing, which we accomplish through our lending and grant programs. We are focused on employee engagement and committed to a healthy and diverse workforce.
Responsibilities
- Validate business solution intake requests
- Confirm business requirements
- Identify the true triggering event
- Uncover process gaps through structured problem identification
- Determine needed controls
- Document associated risks
- Ensure initiatives begin with clear requirements, accurate classification, and a solid foundation for an evidence‑based business case
Requirements
- Relevant degree or equivalent experience — Business, Operations, Information Systems, Process Design, or similar practices
- Several years of hands‑on operational analysis — business solutions intake management, process evaluation, workflow mapping, or business operations oversight
Skills
- Communication clarity — Translating ambiguous business partner requests into precise operational language
- Critical thinking — Asking the right questions to uncover the real issue
- Adaptability — Handling shifting priorities and evolving business needs
- Diplomacy — Guiding partners toward clarity and understanding
Qualifications
- Industry knowledge — Understanding of the organization’s regulatory environment, operational model, and business systems
- Platform and system fluency — Ability to navigate intake tools, workflow platforms, case management systems, and reporting dashboards
Benefits
- On‑site conveniences such as a fitness center and free parking
- Educational opportunities for advancement through classroom and online programs
Pay
Hiring range: $95,000 – $128,000