Sr. Business Process Analyst

About the Role

The City of Fort Worth Human Resources Department – Information Systems (HRIS) Division serves a diverse workforce of over 8,000 employees and provides technical/functional support on HR programs including administrative oversight of hiring, re-hiring, promotions, demotions, job data changes, employee personal data changes, and monitoring compliance aspects. The HRIS Division is in search of a Senior Business Process Analyst who will perform complex work in a variety of professional, technical and analytical human resources functions, including information systems/records, time & labor and absence management, term processing, benefits administration, occupational health and safety, and performs a variety of professional and analytical tasks in support of assigned area of responsibility.

Responsibilities

• Conduct business analysis, needs assessments and fit/gap analysis.
• Develop requirements specifications according to standard templates.
• Work with business process owners and various stakeholders to elicit, document, analyze, validate, and communicate requirements using established methods and tools for new and/or existing technology initiatives.
• Evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, consolidate low-level information to a general understanding, and distinguish user requests from the underlying true needs.
• Serve as the conduit between the customer community (internal and external customers) and solution providers.
• Interact with others using strong interpersonal, negotiation and presentation skills.
• Exhibit strong capabilities in grasping and documenting business issues.
• Coordinate system testing, user acceptance testing, managing incidents and defects.
• Recommend and develop metrics in support of QA testing initiatives.
• Effectively manage all aspects of client interaction to ensure business requirements are met while maintaining scope control and SDLC requirements.
• Research, analyze and evaluate new information technology methods and techniques.
• Interpret and apply Federal, State and local policies, laws and regulations.
• Manage multiple projects simultaneously, using industry standard project management tools.
• Assist in providing support to City employees in preparation of business cases leading to M&C requests and collective bargaining for HRIS initiatives.

Minimum Qualifications

• Bachelor's degree from an accredited college or university with major coursework in Business Administration, Public Administration, or related field.
• Five (5) or more years of business experience and business analysis experience.

Preferred Qualifications

• Knowledge of PeopleSoft HCM 9.2, especially Core-HR, Time & Labor and Absence Management Modules.
• Experience using/implementing PeopleSoft Query tool.
• Advanced knowledge of Excel and PowerPoint.
• Knowledge of Database SQL tool (Microsoft SQL Server).
• Experience in working with IT/ERP teams in troubleshooting, designing, implementing, testing various enhancements to PeopleSoft System and other applications.

Pay & Schedule

• Pay Range: $42.87 – $55.73/hr.
• Workdays & Hours: Monday – Friday 8 am – 5 pm; Some evening/weekend work required.

Benefits

• 11 Paid Holidays
• Medical, Dental, Vision
• Paid Time Off
• Pension Plan
• Professional Development Opportunities

Working Conditions & Physical Demands

Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, stooping, kneeling, crouching, reaching, walking and repetitive motions.

Light Work – Depending on assignment, positions in this class typically exert up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and/or a negligible amount of force constantly having to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for the Sedentary Work category and the worker sits most of the time, the job is rated Light Work.