Sr. Business Manager - Global Payment Network

General Responsibilities

Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory behavior.

Business ownership: Have an ownership mindset, and potentially P&L accountability for a business segment.

Strategic planning with a 1-6 month horizon.

Leadership: May manage and develop a team of analysts.

Coaching and mentoring associates throughout the organization with a goal of developing and retaining talent at Capital One.

Product

Develop and implement new product and pricing strategies for various lending products; lead product level modeling/analytics.

Marketing

Lead direct to consumer marketing efforts for select products, and strategic intent for products distributed through various channels.

Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies.

Credit Risk

Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis.

Execution

Coordinate across the line of business to manage and sequence delivery of business intent, build business requirements and execute against the product strategy.

Oversee multiple projects and programs concurrently.

Partnership

Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability.

Strategic & Analytic Orientation

A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management.

Basic Qualifications

• Bachelor’s Degree
• At least 3 years of experience performing quantitative analysis
• At least 3 years of experience performing qualitative analysis
• At least 1 year of experience performing people management
• At least 1 year of experience performing project management

Preferred Qualifications

• Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
• 5+ years of experience in quantitative analysis
• 5+ years of experience in qualitative analysis
• 2+ years of experience in people management
• 2+ years of experience in product development
• 2+ years of experience in financial modeling
• 2+ years of experience in economic forecasting
• 2+ years of experience in project management

Pay

Chicago, IL: $182,500 - $208,300 for Sr. Business Manager; $149,800 - $171,000 for Business Manager

Mclean, VA: $200,700 - $229,100 for Sr. Business Manager; $164,800 - $188,100 for Business Manager

Riverwoods, IL: $182,500 - $208,300 for Sr. Business Manager; $149,800 - $171,000 for Business Manager

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.