Sr Business Director - ChemCare

About the Role

Full P&L ownership for a $300M revenue, $45M EBITDA integrated services business, driving profitable growth, operational excellence, and strategic alignment across ChemCare and OSS.

Responsibilities

• Oversight of a cross-functional organization (~90 employees) across commercial, operations, and support functions
• Own and deliver Annual Operating Plan (AOP) across revenue, Gross Margin, and EBITDA
• Drive pipeline-led growth (new business, cross-sell, churn recovery)
• Lead performance cadence: MORs, pipeline reviews, KPI dashboards
• Optimize portfolio toward targeted high-value verticals
• Drive pricing strategy and value capture in partnership with Finance and Commercial Excellence
• Lead a strong safety and compliance culture, ensuring adherence to EH&S, environmental regulations, and risk mitigation standards across the business
• Serve as executive sponsor for enterprise customers
• Build strong cross-functional partnerships across CD, Ops, and Supply Chain
• Lead joint account planning and cross-sell execution
• Manage vendor and disposal network relationships
• Represent business in executive, customer forums, and industry forums
• Define and execute multi-year ChemCare / OSS strategy
• Embed services into broader Univar commercial engine
• Drive segmentation, targeting and growth initiatives
• Lead business transformation initiatives, including process standardization, technology enablement, and operating model optimization
• Drive adoption of digital tools (automation, analytics, system integration) to improve efficiency and customer experience
• Identify strategic investments for growth and scalability
• Position integrated lifecycle service offering as competitive differentiator
• Lead a cross-functional team spanning commercial, operations, and support functions
• Establish culture of accountability and continuous improvement
• Align organization structure to support growth
• Drive talent development and succession planning
• Lead organizational change and transformation initiatives

Key Success Metrics

• Revenue and Gross Margin growth
• Pipeline health and conversion
• Customer retention and churn reduction
• Cross-sell penetration
• EBITDA performance vs AOP
• Operational efficiency improvement

Requirements

• Bachelor’s degree or equivalent experience
• 10+ years leadership experience in industrial services or chemical distribution
• Proven P&L leadership experience
• Strong commercial acumen and growth leadership
• Experience in regulated environments (EH&S, waste services)
• Track record of leading transformation
• Ability to operate strategically and tactically

Location

This is a remote position that can be based anywhere within the United States.

Pay

The salary range for this position is $223,000 - $265,000 annually. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.

Benefits

• Health, vision, and dental coverage
• Industry-leading retirement and time off programs
• Targeted annual company bonus (if applicable to your role)
• Annual salary reviews
• Union benefits vary in accordance with the respective CBA