Sr Business Director - ChemCare

About the role

The Senior Business Director – ChemCare / OSS holds full P&L ownership for a $300M revenue, $45M EBITDA integrated services business, driving profitable growth, operational excellence, and strategic alignment across ChemCare and OSS.

What you'll do

• Business Leadership
  • Oversight of a cross-functional organization (~90 employees) across commercial, operations, and support functions
  • Own and deliver Annual Operating Plan (AOP) across revenue, Gross Margin, and EBITDA
  • Drive pipeline-led growth (new business, cross-sell, churn recovery)
  • Lead performance cadence: MORs, pipeline reviews, KPI dashboards
  • Optimize portfolio toward targeted high-value verticals
  • Drive pricing strategy and value capture in partnership with Finance and Commercial Excellence
  • Lead a strong safety and compliance culture, ensuring adherence to EH&S, environmental regulations, and risk mitigation standards across the business
• Relationship Management
  • Serve as executive sponsor for enterprise customers
  • Build strong cross-functional partnerships across CD, Ops, and Supply Chain
  • Lead joint account planning and cross-sell execution
  • Manage vendor and disposal network relationships
  • Represent business in executive, customer forums, and industry forums
• Strategic Vision
  • Define and execute multi-year ChemCare / OSS strategy
  • Embed services into broader Univar commercial engine
  • Drive segmentation, targeting and growth initiatives
  • Lead business transformation initiatives, including process standardization, technology enablement, and operating model optimization
  • Drive adoption of digital tools (automation, analytics, system integration) to improve efficiency and customer experience
  • Identify strategic investments for growth and scalability
  • Position integrated lifecycle service offering as competitive differentiator
• People Leadership
  • Lead a cross-functional team spanning commercial, operations, and support functions
  • Establish culture of accountability and continuous improvement
  • Align organization structure to support growth
  • Drive talent development and succession planning
  • Lead organizational change and transformation initiatives

Key success metrics

• Revenue and Gross Margin growth
• Pipeline health and conversion
• Customer retention and churn reduction
• Cross-sell penetration
• EBITDA performance vs AOP
• Operational efficiency improvement

What you'll need

• Bachelor's degree or equivalent experience
• 10+ years leadership experience in industrial services or chemical distribution
• Proven P&L leadership experience
• Strong commercial acumen and growth leadership
• Experience in regulated environments (EH&S, waste services)
• Track record of leading transformation
• Ability to operate strategically and tactically

Where you'll work

This is a remote position that can be based anywhere within the United States.

Pay & benefits

• Salary range: $223,000 – $265,000 annually (specific offer influenced by relevant experience, education, training, certifications, qualifications, and work location)
• Health, vision, and dental coverage
• Industry-leading retirement and time off programs
• Targeted annual company bonus (if applicable to role)
• Annual salary reviews

What you can expect

• Strong work/life flexibility
• To be surrounded by an inclusive team who is collaborative and committed to the achievement of the company
• To be rewarded for your contributions with competitive pay and benefits