Sr. Business Development Representative, Strategic Accounts

About the role

As a Senior Business Development Representative at Genesys, you will play a key role in driving new business growth across strategic accounts in North America. Your responsibilities include building pipeline, engaging senior stakeholders, and partnering closely with Strategic Account Executives to execute targeted account strategies.

Responsibilities

• Drive outbound prospecting across strategic accounts using calls, email, LinkedIn, and targeted campaigns
• Identify, research, and engage key decision-makers within Strategic and Enterprise organizations
• Partner closely with Strategic Account Executives to execute tailored account-based strategies and develop territories
• Qualify inbound and marketing-generated leads, converting them into high-quality sales opportunities
• Clearly articulate the value of Genesys Cloud and CX solutions aligned to customer challenges and business outcomes
• Consistently generate qualified pipeline aligned with regional revenue goals
• Maintain accurate activity tracking, pipeline management, and reporting in Salesforce
• Met and exceed KPIs related to meetings booked, pipeline creation, pipeline acceleration and conversion rates

Requirements

• You are a driven, curious, and results-oriented professional with a passion for building pipeline and engaging customers
• 3–5 years of experience in a BDR, SDR, or Inside Sales role within SaaS, CX, cloud, or technology environments
• Fluent in English
• Proven track record in outbound prospecting and pipeline generation
• Comfortable engaging mid-senior-C-level stakeholders in complex organizations
• Excellent communication, organizational, and time-management skills
• Experience with Salesforce, LinkedIn Sales Navigator, and modern sales engagement tools is a plus
• Incredible business acumen

Qualifications

• Education: Bachelor's degree preferred, but not required
• Experience: 3–5 years of experience in a BDR, SDR, or Inside Sales role within SaaS, CX, cloud, or technology environments

Skills

• Outbound prospecting and pipeline generation
• Engaging senior stakeholders in complex organizations
• Clear communication and presentation skills
• Organizational and time-management skills
• Experience with Salesforce, LinkedIn Sales Navigator, and modern sales engagement tools

Benefits

• Medical, Dental, and Vision Insurance
• Telehealth coverage
• Flexible work schedules and work from home opportunities
• Development and career growth opportunities
• Open Time Off in addition to 10 paid holidays
• 401(k) matching program
• Adoption Assistance
• Fertility treatments

Pay

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $54,700.00 - $96,300.00

Schedule

Location: Remote, United States