Sr. Business Development Representative, Strategic Accounts

About the role

As a Senior Business Development Representative, you will play a key role in driving new business growth across strategic accounts in North America. You will focus on building pipeline, engaging senior stakeholders, and partnering closely with Strategic Account Executives to execute targeted account strategies.

Responsibilities

• Drive outbound prospecting across strategic accounts using calls, email, LinkedIn, and targeted campaigns
• Identify, research, and engage key decision-makers within Strategic and Enterprise organizations
• Partner closely with Strategic Account Executives to execute tailored account-based strategies and develop territories
• Qualify inbound and marketing-generated leads, converting them into high-quality sales opportunities
• Clearly articulate the value of Genesys Cloud and CX solutions aligned to customer challenges and business outcomes
• Consistently generate qualified pipeline aligned with regional revenue goals
• Maintain accurate activity tracking, pipeline management, and reporting in Salesforce
• Met and exceed KPIs related to meetings booked, pipeline creation, pipeline acceleration and conversion rates

Requirements

• You are a driven, curious, and results-oriented professional with a passion for building pipeline and engaging customers
• 3–5 years of experience in a BDR, SDR, or Inside Sales role within SaaS, CX, cloud, or technology environments
• Fluent in English
• Proven track record in outbound prospecting and pipeline generation
• Comfortable engaging mid-senior-C-level stakeholders in complex organizations
• Excellent communication, organizational, and time-management skills
• Experience with Salesforce, LinkedIn Sales Navigator, and modern sales engagement tools is a plus
• Incredible business acumen

Qualifications

• Education: Bachelor's degree preferred, but not required
• Experience: 3–5 years of experience in a BDR, SDR, or Inside Sales role within SaaS, CX, cloud, or technology environments
• Technical Skills: Proficiency in CRM software, such as Salesforce, and familiarity with sales methodologies
• Soft Skills: Strong communication, relationship-building, and problem-solving skills

Skills

• Outbound prospecting and pipeline generation
• Account-based sales strategy development
• Customer relationship management
• Effective communication and presentation skills
• Ability to manage multiple priorities and deadlines

Benefits

Medical, Dental, and Vision Insurance
Telehealth coverage
Flexible work schedules and work from home opportunities
Development and career growth opportunities
401(k) matching program
Adoption Assistance
Fertility treatments
Paid volunteer time
August Free Fridays
Well-being resources and regionally tailored programs for employees and their families
Great Place to Work® certification in 17 countries

Pay

$54,700.00 - $96,300.00

Schedule

Full-time