Sr Business Analyst, D365 FSCM - North Carolina or Arizona

Job Description A leading manufacturing organization is seeking an experienced ERP Sales & Customer Service Workstream Lead / Senior Business Analyst with deep expertise in Microsoft Dynamics 365 Finance & Supply Chain Management (D365 FSCM). This individual will play a critical role in a large-scale ERP transformation initiative, partnering closely with business stakeholders and technical teams to optimize Sales and Customer Service operations. This position is ideal for someone who has extensive hands-on experience configuring and supporting D365 FSCM within complex enterprise environments. The successful candidate will serve as the functional lead for key business processes including Quote-to-Cash, Sales & Marketing, Pricing Management, and Rebate Management while driving implementation, process improvement, testing, training, and ongoing optimization efforts. The role requires someone who can bridge the gap between business users and technology teams, ensuring scalable, efficient solutions that align with operational goals and industry best practices. Location: Onsite in one of the following locations: Clemmons, NCMocksville, NCPhoenix, AZ Required Skills & Experience 7+ years of experience as a Business Analyst, Functional Consultant, ERP Lead, or Workstream LeadExtensive hands-on experience with Microsoft Dynamics 365 Finance & Supply Chain Management (D365 FSCM/F&O) (strongly preferred)Deep expertise supporting:Quote-to-Cash (QTC)Sales & MarketingPricing ManagementRebate ManagementExperience leading business process transformation initiatives within D365 environmentsStrong knowledge of D365 FSCM configuration, workflows, security, reporting, and best practicesAbility to gather requirements and translate business needs into functional solutionsExperience supporting ERP implementations, upgrades, or transformation programsProven ability to collaborate with business leaders, end users, developers, and project teamsStrong analytical, troubleshooting, and problem-solving abilitiesExcellent communication and stakeholder management skills Desired Skills & Experience Microsoft Dynamics 365 FSCM CertificationExperience with Dynamics AX, D365 Finance & Operations (F&O), or legacy AX migrationsExperience integrating D365 with Salesforce, EDI platforms, or other enterprise applicationsExperience with Microsoft Power Platform, including Power BI and Power AutomateAzure experienceKnowledge of enterprise architecture principlesExperience supporting global ERP deployments and multi-site environments What You Will Be Doing Daily Responsibilities Serve as the functional lead for Sales and Customer Service business processes within D365 FSCMPartner with stakeholders to understand current-state processes and identify improvement opportunitiesFacilitate workshops, requirements gathering sessions, and solution design discussionsLead configuration and optimization efforts across Quote-to-Cash, Sales & Marketing, Pricing, and Rebate Management processesConduct business process analysis and recommend scalable D365 solutionsCreate functional specifications and collaborate with technical teams on enhancements and integrationsSupport testing activities, defect resolution, deployment planning, and go-live readinessDevelop training documentation and deliver end-user trainingDrive change management and user adoption initiativesProvide post-production support and continuous improvement recommendationsStay current on new D365 FSCM capabilities and industry best practices The Offer Opportunity to lead a highly visible D365 FSCM Sales & Customer Service workstreamKey role within a large-scale enterprise ERP transformationDirect interaction with business and technology leadershipLong-term opportunity to shape future-state business processes and system capabilities You will receive the following benefits Medical InsuranceDental BenefitsVision BenefitsPaid Time Off (PTO)401(k) Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Posted By: Nick Ramler