SR Business Analyst

Key Responsibilities

• Gather, analyze, and document business requirements through Statements of Work (SOWs), functional requirements documents, process maps, and workflow diagrams.
• Lead integration of data mapping activities across client and internal systems, ensuring accurate documentation and maintenance of mapping specifications.
• Develop and execute integration, system, and user acceptance testing (UAT) plans while coordinating testing activities with clients and stakeholders.
• Create ad hoc SQL queries to support reporting, troubleshooting, system analysis, and operational support.
• Design, test, and support WMS enhancements, integrations, and system extensions developed by internal teams or software vendors.
• Provide Level 2 application support, troubleshooting issues, and collaborate with technical teams to drive resolution.
• Participate in solution design reviews for new implementations, process improvements, and system enhancements.
• Develop instructional, procedural, and business process documentation to support operational and system adoption.
• Proactively identify opportunities to improve workflows, integrations, and business processes.
• Ensure compliance with company safety standards, site-specific requirements, and Good Manufacturing Practices (GMPs).

Requirements

• High school diploma or GED required; additional relevant leadership experience may be considered in lieu of higher education.
• 5+ years of Business Analyst experience, preferably within supply chain, warehousing, logistics, or distribution environments.
• Hands-on experience with Manhattan WMS (SCALE).
• Proficiency writing and analyzing SQL queries.
• Experience gathering business requirements and translating them into functional specifications and process documentation.
• Experience with integration and interface data mapping using EDI and XML formats.
• Strong analytical and problem-solving skills with the ability to evaluate complex business processes and workflows.
• Experience leading or coordinating testing activities, including integration testing, system testing, and UAT.

Preferred Qualifications

• Associate or bachelor’s degree in information technology, supply chain, logistics, business, or a related field.
• Experience supporting warehouse fulfillment, distribution, or logistics operations.
• Knowledge of JSON and SOAP integrations.
• Experience designing or supporting WMS enhancements, customizations, or system extensions.
• Experience developing training materials, presentations, and end-user documentation.
• Experience supporting application troubleshooting, issue resolution, and client-facing system implementations.
• Familiarity with cross-functional project teams and customer-facing deployments.

Work Location

Remote

Work Schedule

First Shift: Monday - Friday, 8:00am - 5pm

Work Travel

Up to 15% of domestic travel depending on needs of the business and subject to change.

Competitive Total Rewards Package

A competitive total rewards package includes an attractive annual salary of $87,000 - $120,000 plus a performance-based bonus.

Company Information

This position is not eligible for immigration sponsorship.