Sr. Business Analyst

About the role

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

Responsibilities

• Collaborate with stakeholders, including business users, project managers, and developers to gather and document detailed business requirements
• Conduct interviews, workshops, and brainstorming sessions to elicit requirements, ensuring a comprehensive understanding of business needs
• Analyze and validate requirements, ensuring they are feasible and aligned with project objectives
• Create clear and concise process flow diagrams, mapping out current and future state processes
• Identify and manage changes to key and non-key controls in project/program scope
• Identify process gaps, inefficiencies, and areas for improvement
• Work closely with the Program/Project Manager and is expected to use independent judgement and exhibit autonomy when performing daily tasks, proactively address problems and issues within their scope of responsibility as well as identify areas for possible improvements
• Works closely with program/project manager(s), providing support throughout each project lifecycle phase
• Absorb and apply advanced understanding of the business and technology
• Facilitate regular meetings, workshops, and presentations to update stakeholders on activity status, and risk and issue resolution
• Create and distribute meeting minutes for meetings you lead
• Partner with program/project Manager(s) in developing detailed project plans including timelines, milestones, and resource allocations
• Create a comprehensive plan for business analysis for duration of the project
• Monitor project progress against established plans, identify potential risks or issues, and propose mitigation strategies
• Uses independent judgment and resourcefulness to determine methods and approaches to work
• Display deep business perspective; comprehensive knowledge across a broad scope of areas across multiple lines of business and/or legal entities within the US Region

Requirements

Proven experience as a Business Analyst in a Waterfall or Agile project management environment preferably within the banking or financial services industry

Minimum 8 years experiences as a Business Analyst, preferably at a financial institution

Skilled in requirements gathering techniques, including interviews, workshops, and documentation analysis

Skilled in process flowcharting techniques, including the ability to create clear and detailed process flow diagrams using industry standard tools

Expert communication and collaboration skills with the ability to effectively engage with stakeholders at all levels

Expert analytical and problem-solving skills, with the ability to translate business requirements into actionable test cases, project tasks, and deliverables

Detail-oriented mindset with a focus on accuracy and quality

Proficient in MS Office Suite and Visio

College degree required

Familiarity with banking operations, banking regulations, and financial systems is preferred

Experience leading the test planning and management process including test plan development, test case creation, traceability documentation that all business requirements have been met, coordination of test case execution and defect management

Experience leading a team of BAs is a plus

Experience with JIRA, Confluence, or other industry-standard test management tools is a plus

Professional certification, such as CBAP (Certified Business Analysis Professional) is a plus