Sr. Blood Donor Specialist

Job Responsibilities

• Collaborate with internal/external teams to coordinate and execute assigned tasks (e.g., processing, evaluation, and management; lab workflow planning and execution; material request processing).
• Maintain, track, and retrieve inventory within area.
• Oversee accurate and timely documentation (e.g., medical records, process logs).
• Troubleshoot issues with procedures and drive implementation, documentation, and compliance of corrective action.
• Conduct ongoing quality control and compliance tracking and related activities, and resolve/escalate problems as required.
• Support ongoing inventory maintenance including receipt and storage of supplies.
• Guide early career team members on standard tasks within area.
• Recruit, screen, and process volunteer donors for apheresis and whole blood collections, applying advanced knowledge of donor eligibility criteria and regulatory requirements.
• Independently perform apheresis procedures and whole blood collections, ensuring donor safety, continuity of care, and product quality.
• Administer and support the Blood Donor Center Quality Control and Quality Program in compliance with institutional and regulatory requirements.
• Contribute advanced technical expertise to translational and basic research and development initiatives.
• Evaluate, validate, and support implementation of new procedures, equipment, and maintenance processes; assist with SOP and documentation maintenance.
• Orient, train, and mentor staff, supporting onboarding, competency development, inventory readiness, and operational continuity.
• Perform other related duties as assigned or directed to meet the goals and objectives of the department and the institution.
• Maintain regular and predictable attendance.

Requirements

• High School Diploma required.
• Associate's Degree preferred.
• 6+ years of experience in a volunteer or commercial blood donor center (OR) 4+ years of experience with an Associate's Degree.
• 2 years of volunteer donor whole blood collection or donor apheresis experience required.
• Substantial experience in relevant laboratory procedures and principles (e.g., cleaning and sterilization of laboratory materials; laboratory assistance; equipment operation and maintenance; logistics planning and coordination).
• Substantial experience working with laboratory personnel, understanding and supporting complex lab needs (e.g., calibration, materials prep) with guidance preferred.
• Experience in providing necessary assistance during crisis/emergency situations preferred.
• Proven performance in earlier role/ comparable role.

Qualifications

• Phlebotomy Certification required within 6 months of hire.
• CPR certification required within 6 months of hire.

Benefits

Explore our exceptional benefits!

Pay

In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $24.00 - $42.00 per hour for the role of Sr. Blood Donor Specialist.

Schedule

Monday-Friday 7:30 a.m. to 4 p.m. with flexibility for occasional Saturdays.