Sr Associate, Quality

About the role

SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.

Key Responsibilities

• Support the maintenance of plant quality systems and standards, including playbooks and standard work, ensuring they remain current, effective, and compliant.
• Support manufacturing operations in resolving chronic quality issues.
• Manage products and components placed on Quality Hold by collaborating with cross-functional teams to drive timely product disposition and corrective actions.
• Lead the resolution of quality-related issues by identifying root causes and implementing data-driven corrective actions.
• Track, analyze, and report quality performance metrics to identify trends, highlight risks, and monitor improvement opportunities.
• Recommend improvements to quality systems by utilizing sound scientific reasoning, risk-based decision-making, and established quality methodologies.
• Collaborate with Procurement and Supplier Quality during new product launches, quality defect investigations, and the implementation of proactive quality controls.
• Provide guidance, direction, and coordination to Quality personnel, as needed, to support the effective resolution of quality issues.

Required Experience

• Bachelor of Science degree in Engineering (Mechanical/Processing) Science or related Technical Field
• 1-3 years’ experience in a manufacturing/quality environment

Preferred Experiences And Skills

• Highly self-motivated and disciplined professional with a strategic mindset, capable of understanding and aligning with the broader organizational vision and long-term objectives.
• Strong interpersonal skills with the ability to build relationships and collaborate effectively with stakeholders.
• Strong oral and written communication skills, combined with proven experience in project management, team leadership, and group facilitation.
• Strong analytical capabilities with the ability to make sound decisions and effectively solve complex problems.
• Strong computer skills, including proficiency in Microsoft Office; experience with Minitab or equivalent software is an asset.
• One to three years of working knowledge of quality systems, including Statistical Quality Control (SQC), Supplier Quality Assurance (SQA), statistical analysis, quality improvement and quality assurance systems, internal quality audits, International Organization for Standardization (ISO) 9001, Statistical Process Control (SPC), Total Quality Management (TQM), and Design of Experiments (DOE).
• Demonstrated ability to develop, implement, and optimize policies, procedures, standard work practices, and operating instructions to drive consistency and operational efficiency.
• Proven ability to effectively manage multiple tasks and competing priorities while maintaining high standards of quality and meeting deadlines.
• Knowledge of and experience working in a Good Manufacturing Practices (GMP) environment is an asset.