Sr. Associate Director, Professionalism and Leadership

About the role

The Senior Associate Director serves as a key member of the Office of Academic and Professional Development (OAPD) within the School of Medicine at Yale. Reporting to the Senior Director for Professionalism and Leadership Development, this role involves investigating and resolving professionalism, behavior, conduct, and culture/climate concerns involving faculty at Yale School of Medicine.

Responsibilities

• Provides oversight and independent investigation of complex, confidential matters related to faculty professionalism, conduct, and organizational climate across the Yale School of Medicine (YSM).
• Exercises sound judgment to triage, assess, and direct matters to appropriate review and resolution pathways, while orchestrating cross-institutional collaboration among key institutional stakeholders.
• Leads comprehensive culture and climate assessments, inquiries, and high-stakes investigations, synthesizing findings into authoritative written reports and delivering executive-level presentations to faculty and academic leadership.
• Serves as a strategic partner to YSM faculty leaders by designing and executing targeted, proportionate, and impactful interventions that drive meaningful organizational change.
• Independently triages issues, assesses jurisdictional boundaries, and appropriate review and intervention pathways for matters raised with OAPD.
• Partners with and facilitates coordination of matters across and between appropriate YSM and University offices, Yale Medicine, and Yale New Haven Health including but not limited to, the Office of the Provost, Title IX, the Office of Institutional Equity and Accessibility, the Office of the General Counsel, the Office of Graduate Medical Education, the Office of Medical Education, the Office of Postdoctoral Affairs, and YSM’s Office of Collaborative Excellence.
• Assesses individual professionalism or behavior concerns, and departmental or section-level professionalism and climate concerns throughout YSM.
• Writes clear and comprehensive reports that document the methodology, findings, and recommendations for presentation to senior leaders in YSM and the University.
• Partner with YSM faculty leaders to develop and implement customized interventions that are timely, proportional, and effective.
• Oversee the implementation of appropriate, customized resolutions, including remediation interventions, corrective actions, and other appropriate supports.
• Aid in formulating and operationalizing best practices for OAPD case handling and case management.
• Develop programs and initiatives that further OAPD’s mission, including but not limited to, YSM’s Professionalism Recognition Program, and lead related planning, collaboration and implementation efforts.
• Engage in OAPD’s efforts to design and operationalize YSM initiatives and institutional approaches to promote and develop the professionalism and leadership competencies and capability of YSM faculty, including, but not limited to, program conception, design, and delivery.
• Engage directly and independently with YSM faculty to provide individualized leadership development support to address their professionalism or leadership challenges or promote leadership competency development.
• Represent OAPD in formal and informal presentations to the YSM and University communities and higher education and academic medicine organizations.
• Serve as liaison and representative to university and external committees and professional associations.
• Advocate for the work, interests, and priorities of OAPD through service on YSM and University committees.

Qualifications

• Proven coaching, mediation, investigation and conflict resolution skills.
• Demonstrated strong analytical and critical thinking skills to evaluate multifaceted information and reach clear and evidence-based decisions.
• Ability to prioritize, problem solve and work well under time pressure.
• Ability to work independently and exercise sound judgment and discretion.
• Proven exemplary verbal and written communication skills.
• Exceptional interpersonal skills including demonstrated ability to interact/work positively and effectively with a broad spectrum of constituents, including senior leaders.

Skills

• Advanced degree preferred.
• Experience conducting fact-finding, investigations, or climate reviews.
• Experience in higher education, academic medicine, or healthcare.
• Experience interacting with and influencing faculty.
• Experience in leadership development facilitation/training.

Benefits

N/A

Pay

$105,000.00 - $174,000.00

Schedule

Hybrid