Sr. Director Engagement Leader

About the role

The Senior Director - Engagement Leader oversees the partnership with business owners to shape and execute high-impact AI, emerging technology, and analytics initiatives. This role sits at the intersection of strategy, innovation, and execution, helping turn ambitious ideas into measurable business outcomes.

Responsibilities

• Leads collaboration with business owners to define business problems to solve and outcomes to achieve, and leads the engagement management/delivery of committed AI, analytics, data, and emerging technology initiatives aligned to the enterprise and AI strategy to achieve on success criteria aligned upon.
• Leads development and sequencing of multi-year AI, Analytics, data, and emerging technology initiatives into executable roadmaps to deliver on business outcomes with measurable business value in partnership with business owners and key cross functional stakeholders.
• Oversees end-to-end engagement delivery of key Edward Jones Labs (EJ Labs) initiatives from problem structuring through implementation and adoption, ensuring achievement of committed business outcomes and agreed upon success criteria.
• Intakes initiatives into EJ Labs and works to ensure cross functional alignment across business, technology, risk, and support functions for committed initiatives.
• Monitors and mitigates risks, resolving issues and adapting plans to maintain delivery of EJ Labs committed business outcomes and key milestones.
• Provides clear and consistent communication to senior leadership and other key cross functional stakeholders on EJ Lab initiatives progress, risks, and implications.
• Serves as primary day-to-day partner to business owners to ensure committed initiatives stay aligned to business priorities, outcomes and value realization.
• Embeds continuous improvement practices, using feedback and performance insights to refine processes, tooling, and engagement management ways of working.
• Helps business owner drives value realization and sustained adoption, ensuring solutions deliver measurable impact.

Requirements

• 6+ years of experience and a bachelor's degree in Business, Strategy, Analytics, Engineering, or a related discipline.
• Must complete and maintain firm training on information security, privacy, risk management, and applicable governance standards.

What Will Set You Apart

• 11+ years of experience and a master's degree.
• Relevant project, agile, or delivery management experience, especially in AI, analytics, or digital product environments.
• Experience in program delivery, AI or digital initiative management, product management, cross functional stakeholder leadership, or cross-functional transformation work.