Sr. Associate, Conference Business (Remote)

About Our Client

The organization operates within the healthcare and nursing sector, focusing on supporting professionals who care for acutely and critically ill patients. It represents a large community of specialty nurses and aims to create a healthcare system centered on the needs of patients and families, enabling nurses to contribute optimally in acute and critical care settings.

About the Opportunity

The Senior Associate, Conference Business is responsible for managing and executing assigned conference projects, including communications and technology support for live and virtual events. This role supports key initiatives related to the National Teaching Institute content and logistics and contributes to the overall success of the Events Team by ensuring smooth project operations aligned with organizational goals.

Responsibilities

• Implement and evaluate processes supporting departmental and organizational objectives.
• Cook up and address issues related to inter- and intra-departmental processes.
• Aid on projects with defined outcomes and collaborate on cross-department initiatives.
• Identify and implement improvements to increase efficiency and customer satisfaction.
• Maintain effective communication with internal and external stakeholders.
• Respond promptly to information requests via phone, email, and mail.
• Collaborate on content creation and maintenance for department web pages.
• Coordinate with vendors and external customers to ensure contract compliance.
• Develop and maintain data management systems and comprehensive records.
• Generate regular reports on programs and products using computer applications.
• Provide general administrative support to the department.
• Manage administrative tasks including document processing, travel arrangements, and expense reports.
• Monitor budget activity, prepare financial reports, and process vendor invoices.
• Support purchasing and budget preparation efforts.
• Participate in orientation and cross-training of team members.
• Perform additional duties as assigned.

Requirements

• Minimum 7 years of relevant experience.
• Experience managing multiple priorities and customer interactions.
• Exceptional oral and written communication skills.
• Flexibility and adaptability to changing priorities.
• Commitment to customer service, teamwork, and continuous learning.
• Proficiency in Microsoft Office, Google Suite, and Zoom.
• Preferred experience with association management systems, event platforms, and project management tools.
• Highly organized, detail-oriented, and accurate.
• Ability to prioritize multiple responsibilities and work independently.
• Strong problem-solving skills and ability to implement process improvements.
• Ability to establish effective relationships within the department and organization.

Pay Range and Compensation Package

The pay range and compensation package for this role will be determined based on the candidate’s experience, skills, and other relevant factors.

Equal Opportunity Statement

Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.