Sr AR Analyst

About the Role

The Senior Accounts Receivable Analyst is responsible for managing customer receivables and credit risk to support cash flow and financial performance. This role requires a detail-oriented and analytical professional who can manage account collections, assess customer creditworthiness, and collaborate cross-functionally to resolve payment and billing issues. The ideal candidate will bring a proactive mindset, strong Excel skills, and experience working within ERP systems.

Responsibilities

• Monitor customer accounts for overdue payments and follow up via phone, email, or written correspondence to ensure timely collection.
• Accurately apply customer payments and resolve discrepancies in a timely manner.
• Process credit memos, refunds, and adjustments as needed.
• Maintain accurate and comprehensive records of accounts receivable transactions and communications.
• Perform routine account reconciliations and conduct aging analysis to monitor payment trends.
• Review and assess customer accounts for credit risk exposure and determine creditworthiness.
• Calculate and recommend credit limits based on financial data, payment history, order volume, and risk assessments.
• Coordinate with finance and sales teams to manage credit holds and process releases appropriately.
• Track and report Days Sales Outstanding (DSO) metrics and identify collection performance trends.
• Forecast cash collections based on current receivables, customer behavior, and historical payment patterns.
• Provide timely, accurate inputs for 5-week rolling cash flow forecasts.
• Work collaboratively with sales, finance, and customer service teams to resolve billing, payment, and credit issues.
• Support month-end and year-end closing activities by preparing reconciliations and reporting.
• Assist with internal and external audits by preparing documentation and ensuring compliance with internal controls and financial policies.

Requirements

• 7+ years of experience in accounts receivable, credit analysis, or general accounting.
• Proven experience in credit evaluation and setting customer credit limits.
• Strong proficiency in Microsoft Excel, including pivot tables, VLOOKUPs, and data analysis tools.
• Experience with ERP/accounting systems such as SAP, Oracle, NetSuite, or QuickBooks.
• High attention to detail and strong organizational skills.
• Analytical thinker with the ability to identify trends and make data-driven decisions.
• Excellent verbal and written communication skills.
• Demonstrated ability to manage multiple tasks and meet tight deadlines in a fast-paced environment.
• Strong collaboration skills and ability to work cross-functionally.

Benefits

• Medical, dental, and vision insurance offered for eligible employees.
• 401(k) plan with a company match that vests on day 1 of eligibility.
• Paid vacation.
• Paid time off.
• Holiday pay (11 days).
• Paid short-term disability.
• Paid life insurance.
• Banfield Pet Insurance Discounts.
• Wellness Benefits and Discounts.
• Employee Assistance Program.

Pay

The base pay range for this position at commencement of employment is USD 33.85 - USD 46.54 per hour (applicable to IL). The total compensation package includes variable pay, medical and dental benefits, participation in a 401k plan, and paid time off benefits.