Sr Applications Analyst - Epic Revenue Cycle

Requisition 47298 · Full Time · IT Business Applications, BI & PMO · Salaried · Day shift (8:00 AM – 5:00 PM) · Location: JPOC 1350

About the Organization

JPS Health Network is a $950 million, tax‑supported healthcare system in North Texas. Licensed for 582 beds, the network features over 25 locations across Tarrant County, with John Peter Smith Hospital a Level I Trauma Center, Tarrant County’s only psychiatric emergency center, and the largest hospital‑based family medical residency program in the nation. The health network employs more than 7,200 people. Acclaim Multispecialty Group is the medical practice group featuring over 300 providers serving JPS Health Network, with specialties ranging from primary care to general surgery and trauma. The group formed around a common set of incentives and expectations supporting the operational, financial, and clinical performance outcomes of the network, with a goal to provide high‑quality, compassionate clinical care for every patient, every time.

JPS’s culture is guided by three “Rules of the Road”: Own it – everyone who wears the JPS badge contributes to the journey to excellence; Seek joy – every day, every shift, we celebrate our patients, smile, and emphasize positivity; Don’t be a jerk – everyone is treated with courtesy and respect. Smiling, laughter, and compassion are key components of the everyday experience at JPS.

About the Role

The Senior Applications Analyst is responsible for maintaining an expert level of knowledge of their assigned application’s functionality and for combining that knowledge with information technology experience to build and maintain a system which enhances workflows. Responsible for the design, build, testing, validation, implementation, and ongoing support of assigned application(s) while mentoring other analysts. Provides guidance to analysts and customers in support and enhancement of assigned applications.

Responsibilities

• Analyzes and completes service requests and provides application support for assigned applications and systems by performing workflow assessments, capturing business needs, and analyzing internal systems to determine functional requirements while mentoring other analysts.
• Details requirements through product development and other functions to support the project team.
• Configures highly complex components based on functional requirements.
• Monitors other business or technical analysts in project software development methods and processes and implementation of those methods.
• Possesses full technical knowledge of most phases of system analysis.
• Evaluates development projects.
• Assists in tailoring the development process to meet the project needs.
• Provides technology direction to business for tactical approaches.
• Provides support to end‑users for application configuration and/or in‑house developed applications.
• Defines scope, aligns expectations, and coordinates activities of an external contractor/firm.
• Provides and directs support to operations/product and development activities (including direct customer and off‑hours support).
• Provides ongoing support including resolution of application system incidents, root cause analysis of problems, impact analysis, and planning of proposed system upgrades and patches, analysis and development of enhancements to meet changing customer business/clinical requirements.
• Formulates and defines business scope and objectives through research and fact‑finding combined with an understanding of business and industry requirements.
• Performs functional analysis, requirements definition, and application module configuration and testing.
• Conducts prototypes, develops functional specifications, data mapping, function mapping, setting of configuration tables and transaction/control tables and work queues.
• Identifies and resolves gaps in the business processes.
• Involved in security/authorization set‑up, user documentation, data interface design, data migration and reconciliation.
• Coordinates the installation and tuning of modifications, as well as archiving data.
• Possesses master‑level build skills to develop necessary “workarounds” and new workflows.
• Serves as an application resource to others and internal subject matter expert.
• Works with minimal direction from management.
• Fosters team by demonstrating trust, confidence, and commitment in others’ actions and decisions to create a supportive work environment.
• Mentors and trains new lower‑level Application Analysts.
• Scopes out and leads medium‑sized projects, service deployment, and drives simple live cutovers using PMO methodology and artifacts.

Requirements

• Bachelor’s degree in information technology, a clinical field of study, or a related field from an accredited college or university.
• 5+ years implementing or supporting healthcare clinical or business applications.
• Or equivalent combination of education and experience in a related field.
• If required, must obtain current certification in assigned application(s) (e.g., Epic certification in appropriate module(s) required within specified time frame following class completion; analysts who support Epic modules must maintain certification on the current version of Epic).

Preferred Qualifications

• 8+ years of related experience in a healthcare environment.
• License or Federal Registry in a relevant healthcare field.
• Experience with requirements management, diagramming, and use case development.

Schedule

Full‑time, day shift: 8:00 AM – 5:00 PM.

Location

1350 S. Main Street, Fort Worth, Texas 76104, United States