Sr. Analyst, Workforce Strategy

The Workforce Strategy Analyst

Ralph Lauren Corporation (NYSE:RL) seeks a skilled Workforce Strategy Analyst to join our dynamic Retail Operations team. This role is responsible for analyzing field behaviors and store KPIs to drive operational efficiency and support business growth.

Responsibilities

• Analyze field behaviors and store KPIs to identify opportunities to drive efficiency
• Work with the Retail Operations, Field Leadership team, finance and business partners to establish action plans to convert these opportunities
• Establish the optimal payroll model, improve store KPIs and accelerate business growth
• Support in the development and execution of company Staffing and Scheduling strategy
• Ongoing census and store org chart evaluation
• Support in developing strategies to drive productivity and 4-wall profitability
• Payroll Budget creation and management
• Aid in the communication of payroll performance and workforce strategy to field and business partners
• Create exception-based reporting tools and streamline processes
• Use labor and payroll analysis tools to further enhance labor scheduling process through creation and implementation of training programs and user materials
• Respond to payroll and labor system questions and training needs; gather technical issues and partner with appropriate departments to develop solutions
• Manage commission and bonus calculations, payout, and reporting process
• Project management: manage tasks for multiple deliverables simultaneously, manage resources, set dates and goals, check progress regularly, maintain project related documents, anticipate obstacles and make the necessary adjustments to ensure on-time delivery despite unanticipated problems, work with various teams to find long term solutions, create and provide status reports
• Support project implementation and KPI initiatives through facilitation, project management and documentation follow up
• Produce monthly/weekly/daily reports to assist the management team enhance and define performance metrics
• Support other projects as assigned to enable Retail Operations and workforce strategy overall functionality

Qualifications

• Ability to break down complex information into parts, assess relationships, and evaluate evidence objectively
• Ability to make sound recommendations on workforce strategy by weighing trade-offs, risks, and downstream impacts
• Ability to work under pressure in a fast-paced environment to prioritize tasks and to delegate when appropriate
• Ability to act with integrity, professionalism, and confidentiality
• Experience working with retail or frontline teams is highly preferred
• Financial acumen to manage budgets, forecasting and cost optimization
• Collaborative mindset with a proactive approach to problem-solving
• Ability to challenge assumptions, ask the right questions, and explore alternative perspectives
• Strong communication skills (listening, written, verbal, facilitation) and build strong relationships cross functionally
• Proficiency in project management tools (Smartsheet or similar)
• Excellent Excel & Adobe Acrobat skills
• Strong Word, Outlook & Adobe Suite
• Must be able to work various hours depending on project scope and needs